Patient Service Representative - NH Neurospine - Full Time

Elliot Health System; Bedford (NH); Vor Ort; USD 22.000 - 28.000; Vollzeit

Benefits dieser Stelle

Health, dental, prescription, and eye

Tuition Reimbursement

403(b) Retirement Savings Plan

Zusammenfassung

Elliot Health System is seeking a front desk/clerical support representative in New Hampshire. You will greet and register patients, answer phones, schedule appointments, and handle patient charges and demographics while retrieving and updating records.

The role emphasizes accurate data entry and adherence to registration procedures. The position requires a high school diploma, healthcare setting experience preferred, and proficiency in MS Office.

Qualifikationen

• Education: High School Diploma or equivalent required.
• Experience: Previous healthcare setting experience preferred.
• Software/Hardware: Proficient in MS Office.

Aufgaben

• Greet and register patients and notify staff of arrival.
• Answer phones and schedule appointments.
• Enter patient charges and demographics; update medical records.

Kenntnisse

Customer service

Phone etiquette

Scheduling

Data entry

Ausbildung

High School Diploma or equivalent

Tools

MS Office

Jobbeschreibung

Position Summary

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education/Experience/Licensure

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.
• Software/Hardware: Proficient in MS Office.

What Elliot Health System Has to Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan
• And more!

Work Schedule:

Monday to Friday 8:00 a.m. to 5:00 p.m.