Patient Service Representative - Neurology - Full Time

20 Elliot Hospital of the City of Manchester; Manchester (NH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental, vision coverage

Short-term disability

Long-term disability

Life insurance

Tuition reimbursement

403(b) retirement plan

Job summary

Elliot Health System in Manchester, NH is seeking a front desk/clerical support professional to greet and register patients, handle phone intake, scheduling, and billing-related tasks in a busy healthcare setting.

The role requires a High School Diploma or equivalent, with preferred prior healthcare experience and proficiency in MS Office. Full-time, on-site position with comprehensive benefits is offered.

Qualifications

• High School Diploma or equivalent required.
• Previous healthcare experience performing similar functions preferred.

Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Collects payments and schedules follow-up appointments or specialty appointments as appropriate.
• Maintains providers schedules and assists in developing efficient registration processes.

Skills

MS Office

Education

High School Diploma or equivalent

Job description

Job Description

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals.
• Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office.
• Collects payments and schedules follow up appointments or specialty appointments as appropriate.
• If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments.
• Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients.
• Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education / Experience / Licensure

High School Diploma or equivalent required.

Previous experience in a health care setting performing similar functions preferred.

N/A

Software / Hardware

Proficient in MS Office.

What Elliot Health System Has to Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability
• Long-term disability
• Life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan
• And more!

Work Shift

Monday-Friday

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

SolutionHealth is an integrated health system uniquely focused on providing access to high-value primary and specialty care that meets the growing needs of the communities we serve.

Together, Southern New Hampshire Health and Elliot Health System, the founding members of SolutionHealth, are committed to innovative models of care and collaboration that improve the health and well-being of more than half of million residents of our region.

We start with committing to do the right thing, for each patient, always.