Patient Service Representative - NH Neurospine - Per Diem

Elliot Health System; New Hampshire; On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Life insurance

Competitive pay

Tuition Reimbursement

403(b) Retirement Savings Plan

Job summary

Elliot Health System in New Hampshire seeks a per diem front desk receptionist to support clerical operations, greet patients, verify demographics and insurance, and schedule referrals and appointments. You will assist in posting charges and payments, and helping maintain smooth daily workflows in a busy outpatient setting.

The role emphasizes accurate registration, use of MS Office, and professional patient interaction, with flexibility across the workweek for daily scheduling needs.

Qualifications

• High School Diploma or equivalent required.
• Experience in a health care setting preferred.

Responsibilities

• Greet and register patients; notify medical staff of arrival.
• Verify current address and insurance status.
• Schedule referral appointments with specialists, hospital testing and lab work.
• Complete prior authorization of testing according to insurance requirements.
• Check out patients; collect payments and schedule follow ups; post charges with CPT coding.
• Maintain providers schedules and confirm daily appointments.

Skills

Customer service

Communication

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Position Summary: Practice open M - F 8am - 5 pm

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education/Experience/Licensure

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.
• Certification/Licensure: N/A
• Software/Hardware: Proficient in MS Office.

What Elliot Health System Has To Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan

And more!

Work Schedule:

PER DIEM