Patient Service Representative - NH Neurospine - Per Diem

Southern New Hampshire Health; Bedford (NH); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Tuition reimbursement

Short-term disability

Long-term disability

Life insurance

Job summary

Southern New Hampshire Health seeks a friendly and efficient Front Desk Administrator to handle patient check-in, scheduling, and basic billing tasks. You will register patients, verify insurance, and coordinate referrals with specialists and labs. The role requires attention to detail and courteous communication.

Proficiency in MS Office and prior healthcare front desk experience are preferred. Full-time, on-site position with competitive pay and benefits in New Hampshire.

Qualifications

• High School Diploma or equivalent required.
• Experience in health care front desk preferred.
• Proficient in MS Office and basic software tools.

Responsibilities

• Greet and register patients and notify medical staff of arrivals.
• Verify addresses and insurance status of patients.
• Schedule referrals, appointments, and tests per protocols.
• Collect payments and update patient accounts with appropriate charges.

Skills

Customer service

Front desk operations

Scheduling

Multitasking

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Position Summary: Practice open M - F 8am - 5 pm

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education/Experience/Licensure

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.
• Certification/Licensure: N/A
• Software/Hardware: Proficient in MS Office.

What Elliot Health System Has to Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan

And more!