Patient Service Representative - NH Neurospine - Per Diem

Elliot Health System; Bedford (NH); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Health, dental, prescription, and visi

Short-term disability

Long-term disability

Life insurance coverage

Tuition Reimbursement

403(b) Retirement Savings Plan

Competitive pay

Job summary

Elliot Health System is seeking a friendly front desk clerk to support patient flow from 8am to 5pm, Monday through Friday. This open-need position requires strong front desk and clerical skills in a busy healthcare environment.

You will greet and register patients, verify addresses and insurance, schedule referrals and appointments, collect fees, and update patient records using MS Office. Prior healthcare experience is preferred, and a high school diploma is required.

Qualifications

• High School Diploma or equivalent required.
• Experience in a health care setting performing similar functions preferred.
• Proficient in MS Office.

Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses procedures and protocols for writing referrals; schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office; collects payments and schedules follow-up appointments or specialty appointments; posts charges to patient accounts as needed.
• Maintains providers schedules and optimizes appointment scheduling; confirms daily schedules.

Skills

Customer service

Interpersonal skills

Communication

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Position Summary: Practice open M - F 8am - 5 pm

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education/Experience/Licensure

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.
• Certification/Licensure: N/A
• Software/Hardware: Proficient in MS Office.

What Elliot Health System Has to Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan

Work Schedule:

PER DIEM