Patient Service Representative - Mannford Clinic

Oklahoma State University Medical Center; Tulsa (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Oklahoma State University Medical Center is seeking a Patient Service Representative to support Clinic Financial Services. The role focuses on accurate data entry, insurance validation, and front-desk tasks to ensure smooth patient flow.

The PSR will update demographics, verify insurance, collect co-pays, and balance cash at the end of each shift, contributing to reliable daily financial reporting.

Responsibilities

• Update patient demographics and insurance information in the practice management system.
• Verify insurance eligibility online or by calling the insurer.
• Schedule appointments for multiple schedules and provide patient appointment reminders.
• Collect insurance co-pays, deductibles and outstanding balances at check-in.
• Balance an assigned cash box and daily balancing report; prepare end-of-day deposits.

Job description

Job Description

A Patient Service Representative (PSR) is responsible for completing the following tasks on a daily basis: preparing end of day paperwork for Clinic Financial Services which includes: accurate updating of patient demographics and insurance information in the practice management system, scanning insurance cards and ensuring all data is accurate for the billing department, preparing for the next day patients by verifying insurance eligibility online or by calling the insurance company, scheduling appointments for multiple schedules and makes patient appointment reminder phone calls, collecting insurance co-pays, deductibles and outstanding balance payments at check-in, balancing an assigned cash box and daily balancing report, prepares end of the day bank deposit, There may be additional projects or tasks assigned by the clinic coordinator.