Patient Service Representative - Mannford Clinic

OSU Wexner Medical Center; Tulsa (OK); Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

OSU Wexner Medical Center in Tulsa seeks a Patient Service Representative to support clinic operations at the front desk. The role involves updating patient demographics and insurance data, scanning cards, and verifying eligibility to assist billing teams.

Responsibilities include scheduling, collecting co-pays, balancing cash, and preparing daily deposits, with potential for additional clinic projects as directed by the coordinator.

Qualifications

• High School diploma or GED completed.
• Less than one year of experience in a similar role.
• Experience with front desk tasks in a clinical setting is common but not required.

Responsabilités

• Prepare end-of-day paperwork for Clinic Financial Services and update patient demographics and insurance data.
• Scan insurance cards and verify data for the billing department.
• Verify insurance eligibility online or by contacting insurers.
• Schedule appointments across multiple schedules and make reminder calls.
• Collect co-pays, deductibles and outstanding balances at check-in.
• Balance cash box and daily balancing report; prepare end-of-day bank deposit.
• Assist with additional projects as assigned by the clinic coordinator.

Connaissances

Data entry

Patient scheduling

Cash handling

Phone etiquette

Formation

High School/GED

Description du poste

A Patient Service Representative (PSR) is responsible for completing the following tasks on a daily basis: preparing end of day paperwork for Clinic Financial Services which includes: accurate updating of patient demographics and insurance information in the practice management system, scanning insurance cards and ensuring all data is accurate for the billing department, preparing for the next day patients by verifying insurance eligibility online or by calling the insurance company, scheduling appointments for multiple schedules and makes patient appointment reminder phone calls, collecting insurance co-pays, deductibles and outstanding balance payments at check-in, balancing an assigned cash box and daily balancing report, prepares end of the day bank deposit, There may be additional projects or tasks assigned by the clinic coordinator.

Education: High School/GED

License/Certification: None

Experience: Less than year