Patient Service Representative for Hilton Head Heart

Novant Health Careers; Hilton Head Island (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider is seeking a Patient Services Representative for their Hilton Head cardiology practice. This role is ideal for individuals looking to gain experience in a medical office setting. Responsibilities include scheduling appointments, managing patient check-ins, and providing excellent customer service. Join a diverse team committed to remarkable healthcare and professional growth.

Qualifications

• 2 years experience in an administrative or scheduling capacity.
• Skilled in MS Office Suite, including Excel.

Responsibilities

• Schedule patient appointments and manage check-in/check-out processes.
• Provide a welcoming experience and top-notch customer service.
• Collect co-pays and process charges.

Skills

Customer Service

Communication

Education

High school diploma/GED

Medical office assistant program

Tools

MS Office Suite

Job description

Patient Service Representative for Hilton Head Heart

8 Hospital Center Blvd, Hilton Head Island, SC 29926, USA Req #1175

Thursday, May 8, 2025

Let Novant Health be the destination for your professional growth.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Hilton Head Heart is seeking a Patient Services Representativewith the potential for additional hours based on the needs of the practice. This is an ideal position for a student looking to gain experience in a medical office setting or for someone with a flexible schedule who is open to picking up shifts as needed!

Job Title: Patient Services Representative

Job Environment: Medical office position responsible for front-office processes in the cardiology practice

Location: Hilton Head, SC

Responsibilities:

Schedule patient appointments and manage check-in/check-out processes

Provide a welcoming experience and top-notch customer service

Collect co-pays and process charges

Perform charge entry and patient balance processing

Distribute information to patients regarding office policies, procedures, and information about the practice

Explain and enroll patients in the patient portal

Education:

Required: High school diploma/GED

Preferred: Completion of or currently enrolled in a medical office assistant program

Experience:

Must have 2 years of experience working in an administrative or scheduling capacity in an office setting

Must be skilled in MS Office Suite, including Excel

Exposure to a medical records management system and/or scheduling software preferred

Hilton Head Heart is an equal opportunity employer and conducts all human resource practices in compliance with federal, state, and local civil rights and employment legislation. Accordingly, Hilton Head Heart considers all applicants for employment equally, without regard to race, color, religion, sex, national origin, age, disability, veteran’s status, marital status, sexual orientation, gender identity or expression, and provides them with an opportunity to progress in the organization consistent with their skills and interests.

Novant Health is an equal opportunity employer and conducts all human resource practices in compliance with federal, state and local civil rights and employment legislation. Accordingly, Novant Health considers all applicants for employment equally, without regard to race, color, religion, sex, national origin, age, disability, veteran’s status, marital status, sexual orientation, gender identity or expression and provides them with an opportunity to progress in the organization consistent with their skills and interests.

• 8 Hospital Center Blvd, Hilton Head Island, SC 29926, USA