Patient Service Representative at Medical Associates of the Lowcountry

South Carolina Region; Bluffton (SC, IN); On-site; USD 35,000 - 45,000; Full time

Job summary

An established healthcare provider is seeking a Patient Service Representative to enhance patient experiences in a cardiology practice. This role involves scheduling appointments, managing patient check-ins, and providing exceptional customer service. The ideal candidate will have a strong background in administrative tasks and be proficient in using Microsoft Office Suite. Join a dynamic team dedicated to delivering remarkable healthcare and fostering diversity and inclusion in the workplace. If you're passionate about patient care and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• 2 years of experience in an administrative or scheduling role.
• Skilled in MS Office Suite, especially Excel.

Responsibilities

• Schedule patient appointments and manage check-in/check-out processes.
• Provide top-notch customer service and a welcoming experience.

Skills

Customer Service

MS Office Suite

Scheduling

Education

High School Diploma/GED

Medical Office Assistant Program

Tools

Medical Records Management System

Scheduling Software

Job description

Patient Service Representative at Medical Associates of the Lowcountry

75 Baylor Dr suite 200, Bluffton, SC 29910, USA Req #1276

Let Novant Health be the destination for your professional growth.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Medical Associates of the Lowcountry - Patient Services Representative

Job Title: Patient Services Representative

Job Environment: Medical office position responsible for front-office processes in the cardiology practice

Responsibilities:

Schedule patient appointments and manage check-in/check-out processes

Provide a welcoming experience and top-notch customer service

Collect co-pays and process charges

Perform charge entry and patient balance processing

Distribute information to patients regarding office policies, procedures, and information about the practice

Explain and enroll patients in the patient portal

Education:

Required: High school diploma/GED

Preferred: Completion of or currently enrolled in a medical office assistant program

Experience:

Must have 2 years of experience working in an administrative or scheduling capacity in an office setting

Must be skilled in MS Office Suite, including Excel

Exposure to a medical records management system and/or scheduling software preferred

Hilton Head Heart is an equal opportunity employer and conducts all human resource practices in compliance with federal, state, and local civil rights and employment legislation. Accordingly, Hilton Head Heart considers all applicants for employment equally, without regard to race, color, religion, sex, national origin, age, disability, veteran’s status, marital status, sexual orientation, gender identity or expression, and provides them with an opportunity to progress in the organization consistent with their skills and interests.

Novant Health is an equal opportunity employer and conducts all human resource practices in compliance with federal, state and local civil rights and employment legislation. Accordingly, Novant Health considers all applicants for employment equally, without regard to race, color, religion, sex, national origin, age, disability, veteran’s status, marital status, sexual orientation, gender identity or expression and provides them with an opportunity to progress in the organization consistent with their skills and interests.

• 75 Baylor Dr suite 200, Bluffton, SC 29910, USA