Patient Service Representative at Riverside Women's Care

South Carolina Region; Bluffton (SC, IN); On-site; USD 30,000 - 50,000; Full time

Job summary

An established healthcare provider is seeking a Patient Services Representative to join their dynamic team. This role involves managing front-office processes in a cardiology practice, ensuring a welcoming environment for patients, and delivering exceptional customer service. The ideal candidate will have experience in administrative roles, proficiency in MS Office, and a passion for healthcare. Join a forward-thinking organization that values diversity and offers opportunities for professional growth and development in a supportive environment.

Qualifications

• 2 years of experience in an administrative or scheduling role.
• Skilled in MS Office Suite, particularly Excel.

Responsibilities

• Schedule patient appointments and manage check-in/check-out processes.
• Provide top-notch customer service and collect co-pays.

Skills

Customer Service

MS Office Suite

Scheduling

Medical Records Management

Education

High School Diploma/GED

Medical Office Assistant Program

Tools

Excel

Scheduling Software

Job description

Patient Service Representative at Riverside Women's Care

75 Baylor Dr suite 205, Bluffton, SC 29910, USA Req #1305

Let Novant Health be the destination for your professional growth.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Riverside Women's Care - Patient Services Representative

Job Title: Patient Services Representative

Job Environment: Medical office position responsible for front-office processes in the cardiology practice

Responsibilities:

Schedule patient appointments and manage check-in/check-out processes

Provide a welcoming experience and top-notch customer service

Collect co-pays and process charges

Perform charge entry and patient balance processing

Distribute information to patients regarding office policies, procedures, and information about the practice

Explain and enroll patients in the patient portal

Education:

Required: High school diploma/GED

Preferred: Completion of or currently enrolled in a medical office assistant program

Experience:

Must have 2 years of experience working in an administrative or scheduling capacity in an office setting

Must be skilled in MS Office Suite, including Excel

Exposure to a medical records management system and/or scheduling software preferred

Novant Health is an equal opportunity employer and conducts all human resource practices in compliance with federal, state, and local civil rights and employment legislation. Accordingly, Hilton Head Heart considers all applicants for employment equally, without regard to race, color, religion, sex, national origin, age, disability, veteran’s status, marital status, sexual orientation, gender identity or expression, and provides them with an opportunity to progress in the organization consistent with their skills and interests.

Novant Health is an equal opportunity employer and conducts all human resource practices in compliance with federal, state and local civil rights and employment legislation. Accordingly, Novant Health considers all applicants for employment equally, without regard to race, color, religion, sex, national origin, age, disability, veteran’s status, marital status, sexual orientation, gender identity or expression and provides them with an opportunity to progress in the organization consistent with their skills and interests.

• 75 Baylor Dr suite 205, Bluffton, SC 29910, USA