Patient Service Representative Clinic Float

Ascension; Murfreesboro (TN); Presencial; USD 19 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

403(b) plan

Employee Assistance Program

Spiritual care

Stress management resources

Resumo da oferta

Ascension is seeking a PRN Front Desk/Patient Access role in Murfreesboro, TN. You will welcome visitors, verify appointments, and support the care journey by coordinating schedules and handling basic billing questions with empathy.

The position emphasizes accurate records and proactive communication to keep the office operations smooth and welcoming for patients and staff alike.

Qualificações

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Licensure/certification can substitute education/experience where applicable.

Responsabilidades

• Greet and assist patients with a warm, professional welcome and guide them through check-in/check-out.
• Proactively manage schedules and confirm appointments to keep clinical teams in sync.
• Verify insurance authorizations and precertifications; explain co-pays and billing questions clearly.
• Submit daily service charges, reconcile deposits, and provide essential clerical support to keep the office organized.

Conhecimentos

Customer service

Scheduling

Office/clerical

Formação académica

High School diploma or GED

1 year related experience

Descrição da oferta de emprego

• Facility: Saint Thomas Medical Partners area clinics
• Specialty: Float Staffing
• Schedule: PRN | Days

Your future role at a glance

• Location: Murfreesboro, TN
• Facility: Saint Thomas Medical Partners area clinics
• Specialty: Float Staffing
• Schedule: PRN | Days

How you'll make an impact in this role

• Champion the Patient Experience: Provide a warm, professional welcome for every visitor, guiding them through the check-in/out process and ensuring their records are accurate and up-to-date.
• Navigate the Care Journey: Proactively manage schedules, confirm appointments, and handle medical record requests to keep our clinical team and patients perfectly in sync.
• Provide Financial Clarity: Assist patients by verifying insurance authorizations and precertifications ahead of time, then help them navigate co-payments and billing questions with transparency and empathy.
• Ensure Accuracy & Flow: Maintain the heartbeat of the office by submitting daily service charges, reconciling deposits, and providing the essential clerical support that keeps our environment organized and welcoming.

Education

What minimum requirements you'll need

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits that help you thrive

• Retirement: 403(b) plan
• Well-being support: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.