Patient Service Representative- Clinic

Vernon Health; Viroqua (WI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

Short-term disability

Paid Time Off

401k savings plan

Job summary

Vernon Health in Viroqua, WI is seeking a Patient Service Representative to greet patients, schedule visits, and manage registrations across the Viroqua Medical Clinic and other locations as needed. This full-time role involves multi-line phone reception, copay collection, and clerical support in a friendly rural healthcare setting.

Candidates should demonstrate excellent communication, strong organizational skills, attention to detail, and the ability to multitask with compassion.

Qualifications

• Medical receptionist experience with accurate data entry and computer skills.
• Excellent communication and organizational abilities with attention to detail.
• Ability to multitask and provide compassionate patient service.

Responsibilities

• Greet and schedule patients at registration.
• Collect information to process patient registrations.
• Answer multiple phone lines and respond to inquiries.
• Collect copays and perform general clerical duties.

Skills

Communication

Organizational skills

Data entry

Multi-tasking

Customer service

Tools

Epic

Job description

Full time position is available for a Patient Service Representative to work primarily at our Viroqua Medical Clinic location Viroqua, WI and other clinic locations as needed. The Patient Service Representative duties include greeting and scheduling patients, collecting required information to accurately process patient registration, multi-line telephone reception, co-pay collection, customer service and general clerical duties.

The hours for the Patient Service Representative are weekday shifts (ranging from 7am - 5:30 pm) with rotating Saturday hours. Saturday rotation will occur approximately every 6th Saturday, from 7:45am- 12:15pm.

The Patient Service Representative candidate must have the ability to demonstrate excellent communication and organizational skills with accuracy and attention to detail. Ability to multi-task and provide service with a sense of compassion a must. Experience as a receptionist in a medical setting with proficient data entry and computer skills strongly preferred. Experience with Epic a plus.

Working as a Patient Service Representative in the Viroqua Clinic you will enjoy being part of a team that cares for patients while being supported to learn and grow confidently. VMH supports the Patient Service Representative with a work life balance that shows appreciation for their efforts in our rural community.

The Patient Service Representative is offered an enhanced benefit package including

• medical
• dental
• vision
• life
• short-term disability
• Paid Time Off
• a 401k savings plan