Patient Service Representative- CIM-Havelock

CarolinaEast Health; Havelock (NC); Sur place; USD 21 000 - 25 000; Plein temps

Avantages offerts par ce poste

Benefits package

Résumé du poste

CarolinaEast Health System is seeking a Patient Service Representative in North Carolina to greet, instruct, direct patients, answer phones, and schedule appointments. This role supports a high-volume clinic environment and emphasizes customer service.

You will serve as a liaison between patients and medical support staff, ensuring a compassionate, efficient patient experience. A high school diploma or GED and prior healthcare or customer service experience are required or preferred.

Qualifications

• High school diploma or GED is required.
• Experience in healthcare clinic or customer service preferred.
• Knowledge of medical terminology is a plus.

Responsabilités

• Greet and direct patients and instruct them as needed.
• Answer phones and schedule patient appointments.
• Serve as liaison between patients and medical support staff.

Connaissances

Customer service

Phone handling

Scheduling

Formation

High school diploma or GED

Description du poste

Job Summary:

The Patient Service Representative will have the primary responsibility to greet, instruct, direct, answer phones, and schedule patients. Serve as a liaison between patient and medical support staff.

About CarolinaEast Health System

CarolinaEast Health System is committed to providing high quality, compassionate care across the Coastal Carolina region. At the heart of our system is a 350-bed, full-service medical center equipped with a comprehensive range of inpatient and outpatient services, utilizing the latest medical technologies. We employ over 3,200 dedicated team members and operate physician practices across various specialties in four counties. Our employees foster a culture of excellence that ensures our patients receive the same high level of care found at larger medical centers, all while maintaining a friendly, community-centered atmosphere throughout our facilities. CarolinaEast offers a robust benefits package to all full-time employees, as well as benefits for part-time plus and part-time staff. We are proud to be the first medical center in North Carolina recognized as a Cardiovascular Center of Excellence by the American College of Cardiology and the American Heart Association. Additionally, we are honored to be named one of America's Best-In-State Hospitals by Newsweek , among numerous other prestigious accolades.

CarolinaEast Physicians

CarolinaEast Physicians is made up of over 150 physicians, and mid-level providers who provide care to patients spanning four eastern North Carolina Counties. We have specialties including Primary Care, Pediatrics, Rheumatology, Cardiology, Pulmonology, Neurology, Podiatry, Endocrinology, Cardiovascular Surgery, Otolaryngology, General Surgery, Oncology, Urology, Physical Medicine and Rehab, Orthopedics, Psychiatry, and Gastroenterology.

Minimum Requirements:

High school diploma or GED. Word Processing and computer experience. Previous experience in a healthcare medical clinic setting or customer service. Knowledge of medical terminology is preferred. Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.