Patient Service Representative-CEP-EP Clinic

CarolinaEast Health; New Bern (NC); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Benefits package

Zusammenfassung

CarolinaEast Health System in New Bern, NC seeks a Patient Service Representative to greet, instruct, direct and schedule patients while serving as a liaison between patients and medical support staff.

The role emphasizes delivering outstanding patient service in a community-centered healthcare environment with a robust benefits package for full-time employees.

Qualifikationen

• Previous experience in a healthcare clinic or customer service.
• Ability to greet, instruct, direct and schedule patients.
• Familiarity with medical terminology preferred.

Aufgaben

• Greet and assist patients upon arrival.
• Answer and direct incoming calls.
• Schedule patient appointments.
• Serve as liaison between patients and medical staff.

Kenntnisse

Customer service

Communication

Phone etiquette

Medical terminology (basic)

Ausbildung

High school diploma or GED

Tools

Word Processing

Computer literacy

Jobbeschreibung

Job Summary:

The Patient Service Representative will have the primary responsibility to greet, instruct, direct, answer phones, and schedule patients. Serve as a liaison between patient and medical support staff.

About CarolinaEast Health System

CarolinaEast Health System is committed to providing high quality, compassionate care across the Coastal Carolina region. At the heart of our system is a 350-bed, full-service medical center equipped with a comprehensive range of inpatient and outpatient services, utilizing the latest medical technologies. We employ over 3,200 dedicated team members and operate physician practices across various specialties in four counties. Our employees foster a culture of excellence that ensures our patients receive the same high level of care found at larger medical centers, all while maintaining a friendly, community-centered atmosphere throughout our facilities. CarolinaEast offers a robust benefits package to all full-time employees, as well as benefits for part-time plus and part-time staff. We are proud to be the first medical center in North Carolina recognized as a Cardiovascular Center of Excellence by the American College of Cardiology and the American Heart Association. Additionally, we are honored to be named one of America's Best-In-State Hospitals by Newsweek , among numerous other prestigious accolades.

CarolinaEast Physicians

CarolinaEast Physicians is made up of over 150 physicians, and mid-level providers who provide care to patients spanning four eastern North Carolina Counties. We have specialties including Primary Care, Pediatrics, Rheumatology, Cardiology, Pulmonology, Neurology, Podiatry, Endocrinology, Cardiovascular Surgery, Otolaryngology, General Surgery, Oncology, Urology, Physical Medicine and Rehab, Orthopedics, Psychiatry, and Gastroenterology.

Minimum Requirements:

High school diploma or GED. Word Processing and computer experience. Previous experience in a healthcare medical clinic setting or customer service. Knowledge of medical terminology is preferred. Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.