Patient Service Representative - 20-24 hours

Greater Portland Health; Portland (ME); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Dental Insurance

Flexible Spending Accounts

Employer paid Life insurance

Short-term Disability

Long-term Disability

403(b) employer match

Job summary

Greater Portland Health is seeking a patient service representative to be the first point of contact for patients and visitors. The ideal candidate has customer service experience, strong people skills, and a commitment to serving underserved members of the community.

This on-site position emphasizes a mission-driven team focused on taking care of each other and our community, with benefits and opportunities for growth within a growing organization.

Qualifications

• High school diploma or GED equivalent is required.
• Level 3 English is required.
• Experience working in a medical office is highly desired.

Responsibilities

• Serve as the first point of contact for patients and visitors.
• Provide courteous and professional assistance to patients and families.

Skills

Customer service experience

People skills

Education

High school diploma or GED

Job description

We are looking to add a skilled and personable patient representative to our team. The Patient Service Representative is the first point of contact for our patients and visitors. If you have customer service experience, have excellent people skills, and believe in a mission that focuses on helping underserved members of our community then we would love to meet you! We are a mission-driven team focused on taking care of each other and our community. And we're growing!!

*This position is not eligible for a hybrid or fully remote schedule.

Requirements:

• High school diploma or GED equivalent is required.
• Level 3 English is required.
• Experience working in a medical office is highly desired.

Generous Benefits Package:

• Organization-wide incentive bonus of up to 5% of annual base salary
• Competitive compensation with shift differentials for some positions
• Dental, Vision Insurance (Employer – Employee shared)
• Flexible Spending Accounts
• Employer paid Life insurance, Short-term and Long-term Disability
• 403(b) employer match up to 3%
• Generous PTO package, including paid personal days and holidays
• Paid Volunteerism Day
• Bereavement and Military Leave
• Gym membership reimbursement up to $300