Dental Front Desk Specialist – Patient Care & Scheduling

Northern Virginia Oral & Maxillofacial Surgery Associates; Annandale (VA); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

Team environment

Modern dental technology

Job summary

Northern Virginia Oral Maxillofacial Surgery Associates in Annandale, VA is seeking a Patient Service Representative to join our clinical team. You will greet patients, answer calls, schedule appointments, and help with basic financial arrangements to support our patient care goals.

The ideal candidate has at least 2 years in a dental/medical office, strong customer service skills, and familiarity with insurance plans. We offer comprehensive benefits and a team‑oriented work environment.

Qualifications

• 2 years experience working in a dental, medical, or other health-care office, preferred
• Experience answering telephone
• Exceptional customer service skills

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

Skills

Customer service

Telephone answering

Appointment scheduling

Job description

Northern Virginia Oral Maxillofacial Surgery Associates in Annandale, VA is seeking a Patient Service Representative to join our clinical team. You will greet patients, answer calls, schedule appointments, and help with basic financial arrangements to support our patient care goals.

The ideal candidate has at least 2 years in a dental/medical office, strong customer service skills, and familiarity with insurance plans. We offer comprehensive benefits and a team‑oriented work environment.