Patient Service Representative

Dentalcenter In; Vinton, Northern (VA, KY); Hybrid; USD 34,000 - 48,000; Full time

Job summary

Dental Care Alliance in Vinton, VA is seeking a Patient Service Representative to join our front desk team at the Virginia office. The role focuses on friendly patient interactions, scheduling, and coordinating with clinical staff to ensure smooth daily operations.

Ideal candidates have experience in a dental or medical office, familiarity with insurance plans, and strong telephone and customer service skills.

Qualifications

• Experience working in a dental/medical office.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Experience answering telephone.
• Must have exceptional customer service skills.

Skills

Dental office experience

Insurance plan knowledge

Phone handling experience

Customer service excellence

Job description

Job Title

Patient Service Representative

Job ID

2026-36464

# of Openings

1

Job Locations

US-VA-VintonUS-VA-DalevilleUS-VA-Roanoke

Type

Full-Time

Category

Field Office Staff

Location

US-VA-Vinton

Job Post Information

Posted Date: 9/29/2026

External Company Name: Dental Care Alliance

External Company URL: www.dentalcarealliance.net

Postal Code

24179

Address

224 W. Virginia Ave

Additional Locations

US-VA-DalevilleUS-VA-Roanoke

Job Requirements / Experience

• Experience working in a dental, medical, or other health-care office, preferred
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Legal Disclaimer:

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.

The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.