Patient Service Representative

Dentalcenter In; Suwanee (GA); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Dental Care Alliance in Suwanee, GA is seeking a Patient Service Representative to welcome patients, schedule appointments, and handle front-desk operations. The role requires experience in a dental office and strong customer service skills, with knowledge of insurance plans (HMO/PPO) considered a plus.

As the first point of contact, you will answer phones, assist patients with check-in, verify insurance, and maintain accurate records.

Qualifications

• Experience working in a dental office is required.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Experience answering telephone.
• Must have exceptional customer service skills.

Skills

Dental office experience

Insurance knowledge

Telephone experience

Exceptional customer service

Job description

Job Title

Patient Service Representative

Job ID

2026-36253

# of Openings

1

Job Locations

US-GA-Suwanee

Type

Full-Time

Category

Field Office Staff

Location : Location

US-GA-Suwanee

Job Post Information* : Posted Date

9/1/2026

Job Post Information* : External Company Name

Dental Care Alliance

Job Post Information* : External Company URL

www.dentalcarealliance.net

Location : Postal Code

30024

Location : Address

350 Town Center Ave

Qualifications:

• Experience working in a dental office, Required
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Legal Disclaimer:

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.

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