Patient Service Representative

Dentalcenter In; Greenfield (MA); Hybrid; USD 38,000 - 54,000; Full time

Job summary

Dental Care Alliance in Greenfield, MA is seeking a Patient Service Representative to greet patients, answer phones, schedule appointments and verify basic insurance details at the front desk. This full-time role is based at the Greenfield location and the office address is 33 Riddell Street, 01301.

The ideal candidate will have healthcare front desk experience, a courteous demeanor, and a willingness to learn insurance terminology; HIPAA compliance and accurate data entry are important.

Qualifications

• Experience working in a dental, medical, or other health-care office, preferred
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Skills

Front desk experience

Insurance knowledge

Telephone handling

Exceptional customer service

Job description

Job Title

Patient Service Representative

Job ID

2026-36255

# of Openings

1

Job Locations

US-MA-Greenfield

Type

Full-Time

Category

Field Office Staff

Location : Location

US-MA-Greenfield

Job Post Information* : Posted Date

9/3/2026

Job Post Information* : External Company Name

Dental Care Alliance

Job Post Information* : External Company URL

www.dentalcarealliance.net

Location : Postal Code

01301

Location : Address

33 Riddell Street

Experience

• Experience working in a dental, medical, or other health-care office, preferred
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Legal Disclaimer:

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.