Patient Service Representative

Imagix Dental; Suwanee (GA); Hybrid; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life insurance

Disability benefits

401(k) plan

Team-oriented environment with modern牙

Team-oriented environment with access

Job summary

Imagix Dental in Suwanee, GA is seeking a Patient Service Representative to join our clinical team and deliver high levels of patient care in a team-based setting. You will answer phones, schedule visits, and help patients understand their treatment plans and financial options.

The role emphasizes exceptional customer service, willingness to learn, and collaboration with staff and the Office Manager, contributing to a warm, welcoming patient experience.

Qualifications

• Experience working in a dental office.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Experience answering telephone
• Must have exceptional customer service skills.

Responsibilities

• Answer phones and handle patient inquiries.
• Make appointments and manage scheduling.
• Assist with completing patients’ treatment plans through acceptable financial arrangements.
• Support staff and the Office Manager with office tasks as needed.

Skills

Customer service

Phone handling

Scheduling

Job description

Imagix Dental is looking for a Patient Service Representative in Suwanee, GA, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.

What we offer

Full-time Schedule: Mon 9:00 AM to 5:00 PM, Tues 8:00 AM to 5:00 PM, Wed 8:00 AM to 5:00 PM, Thurs 8:00 AM to 5:00 PM, Fri 8:00 AM to 2:00 PM.

• Health, dental, and vision insurance (individual and family coverage)
• Life insurance and disability benefits
• 401(k) plan
• Team-oriented work environment with access to modern dental technology

Qualifications

• Experience working in a dental office
• Required Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Legal Disclaimer

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law. #JAN