Patient Service Representative

Dental One As; Suwanee (GA); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental services

Life insurance

Vision insurance

Long term disability

Flexible Spending Account

401K

EAP program

DCA supplemental insurance

Job summary

Imagix Dental in Suwanee, GA is seeking a Patient Service Representative to join our clinical team. You will provide high-level patient care, answer phones, schedule appointments, and assist with financial arrangements to support treatment plans in a team-based environment.

The role is ideal for someone passionate about outstanding customer service, eager to learn, and ready to begin a career in the dental field while contributing to patient comfort and satisfaction.

Qualifications

• Must have strong customer service skills and empathy.
• Ability to answer phones clearly and assist patients.
• Experience with scheduling and coordinating appointments.
• Comfort with explaining treatment plans and financial options.

Responsibilities

• Answer phones and handle patient inquiries.
• Make and manage patient appointments.
• Assist with completing treatment plans and arranging finances.

Skills

Customer service

Phone etiquette

Scheduling appointments

Patient communication

Job description

Imagix Dental is looking for a Patient Service Representative in Suwanee, GA, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview:

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient's treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.

Additional benefits

• Medical insurance
• Dental services
• Life insurance
• Vision insurance
• Long term disability
• Section 125 - Flexible Spending Account
• 401K
• EAP program
• DCA voluntary supplemental insurance products