Patient Service Representative

Talentify; Lakewood (CO); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Monthly bonus

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off from Day 1

Employee referral program

Job summary

Lumexa Imaging is seeking a Full-time Patient Service Representative for Touchstone Medical Imaging Lakewood in Lakewood, CO. The role involves scheduling, insurance verification, patient check-in/out, and coordinating with billing. The candidate must manage high patient volumes with excellent service.

We offer a supportive outpatient environment with potential bonuses and benefits; experience in medical offices is preferred, and strong computer skills are essential for success in this role.

Qualifications

• 1-4 years experience in a medical office setting or hospital.
• Experience in authorizations and insurance verification preferred.
• Ability to handle heavy patient volume; strong customer service and computer skills.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate information to billing office.
• Verify patient insurance.
• Ensure accuracy of patient data in system.
• Process requests and file patient records.

Skills

Customer service

Computer skills

Multi-tasking

Job description

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.

Full-time Patient Service Representative with Touchstone Medical Imaging Lakewood

Schedule: Monday - Friday 10:30 am - 7 pm and 1 Saturday a month

Address: 14062 Denver West Parkway, Building 52, Suite 180 Lakewood, CO 80401

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking patients in and out
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered into System
• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to multi-task

Why Join Touchstone Medical Imaging?

(Please note that eligibility for benefits is based on position type/status and certain positions may not be eligible for all the benefits listed below.)

• Monthly bonus opportunities
• Medical, Dental, Vision, Life Insurance & Pharmacy benefits
• 401(k) with employer contribution
• Paid Short-Term Disability
• Paid vacation + Paid Time Off starting on Day 1
• Employee referral bonus program

Compensation is determined based on several factors, including experience, certifications, skills, internal equity, geographic location, and business needs. Benefits and bonus eligibility vary based on position and employment status.

If you're passionate about delivering exceptional patient care in a collaborative outpatient environment, we'd love to hear from you.

At Touchstone Medical Imaging, we combine advanced imaging technology with exceptional clinical expertise and a patient-first approach. Our outpatient centers are known for delivering high-quality diagnostic imaging in a welcoming, compassionate environment. If you're looking to join a team that values collaboration, excellence, and outstanding patient care, we'd love to hear from you.

Lumexa Imaging is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.