Patient Service Representative

Dental Care Alliance; Suffolk (VA); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Konikoff Dental Associates Harbour View in Suffolk, VA is seeking a friendly Patient Service Representative to join our team. You will be the first point of contact, helping patients with check-in, scheduling, and answer questions to ensure a smooth experience.

No dental experience is required; recent high school graduates are encouraged to apply. We value dependable, organized individuals who communicate well and work collaboratively with our clinical staff to keep the daily schedule running

Formación

• Customer service experience preferred.
• No dental experience required.
• Recent high school graduates encouraged to apply.
• Friendly and professional communication skills.
• Comfortable answering phones and interacting with people.

Responsabilidades

• Welcome patients and provide a friendly first impression.
• Check patients in and out and assist with appointment scheduling.
• Answer incoming phone calls and respond to patient questions.
• Verify patient information and assist with updating records.
• Collect patient payments and provide receipts.
• Help coordinate appointments and support the daily schedule with the clinical team.

Conocimientos

Customer service experience

Communication skills

Educación

High school diploma or equivalent

Descripción del empleo

Patient Service Representative (PSR) – Konikoff Dental Associates Harbour View

Konikoff Dental Associates Harbour View is looking for a friendly, dependable, and customer-focused Patient Service Representative to join our team in Suffolk, VA!

Are you someone who enjoys helping people, staying organized, and creating a welcoming experience for customers? No dental experience is necessary! We're happy to consider candidates with customer service experience, including recent high school graduates who are eager to learn and grow in a dental office environment.

What You'll Do:

• Welcome patients and provide a friendly, positive first impression.
• Check patients in and out and assist with appointment scheduling.
• Answer incoming phone calls and respond to patient questions.
• Verify patient information and assist with updating records.
• Collect patient payments and provide receipts.
• Help coordinate appointments and follow up with patients.
• Work closely with the clinical team to keep the daily schedule running smoothly.
• Provide exceptional customer service throughout the patient experience.

What We're Looking For:

• Customer service experience preferred.
• No prior dental experience required.
• Recent high school graduates encouraged to apply!
• Friendly and professional communication skills.
• Comfortable answering phones and working with people.
• Strong organizational skills and attention to detail.
• Dependable, positive, and willing to learn.
• Ability to work in a fast-paced, team-oriented environment.

Schedule: Full-Time

• Monday: 8:00 AM – 6:00 PM (1-hour lunch)
• Tuesday – Thursday: 8:00 AM – 5:00 PM (1-hour lunch)
• Friday: 7:00 AM – 3:00 PM (no lunch)

Location:

Konikoff Dental Associates Harbour View
5849 Harbour View Blvd, Suite 100
Suffolk, VA 23435

If you enjoy helping others and are looking for an opportunity to build your career with a supportive dental team, we'd love to meet you!