Dental Patient Coordinator

The Smilist Dental; Middle Island (NY); Sur place; USD 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Comprehensive benefits package (health

Dental and vision insurance

Professional development opportunities

Supportive team environment

Résumé du poste

The Smilist Dental in Middle Island, NY is seeking a Patient Coordinator to warmly welcome patients and support front desk operations. You will assist with patient check-in, insurance verification, and coordinating appointments to maintain an efficient daily schedule.

Ideal candidates have dental front desk experience, excellent communication and organizational skills, and a collaborative mindset. Dentrix experience is a plus.

Qualifications

• Front desk dental office experience preferred.
• Dentrix experience preferred.
• Strong communication and interpersonal skills required.
• Ability to multitask in a fast-paced environment and maintain organized records.

Responsabilités

• Welcome and assist patients, creating a warm first impression.
• Handle front desk communications: answer calls, relay messages, and coordinate with team.
• Coordinate patient check-in: verify information and insurance details.
• Support payment collection and explain balances clearly.
• Keep the office organized and maintain accurate administrative records.
• Assist with scheduling and follow-up care to minimize gaps.
• Collaborate with the clinical team to keep the daily schedule running smoothly.
• Help patients navigate visits and encourage continued care.

Connaissances

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Customer service

Outils

Dentrix

Description du poste

At The Smilist, we are committed to providing high-quality dental care in a warm, welcoming, and professional environment. Our team is passionate about creating positive patient experiences and making lives better, one smile at a time. We are looking for a reliable, friendly, and motivated Patient Coordinator to join our growing team and support our commitment to exceptional patient care.

Take a Glance at the Role!

• Location: Middle Island, NY
• Schedule: Full Time - Monday through Friday + 1 Saturday per month
• Pay Range: $20.00-$25.00 per hour
• Benefits: Health, dental, and vision insurance, plus opportunities for professional growth

What You'll Do

• Welcome and assist patients: Create a warm, positive first impression and ensure every patient feels welcomed upon arrival.
• Handle front desk communications: Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and other team members.
• Coordinate patient check-in: Verify patient information, confirm insurance details, and ensure records are accurate and up to date.
• Support payment collection: Collect patient payments, communicate balances clearly, and assist with front-office financial transactions.
• Keep the office organized: Maintain accurate administrative records and support efficient daily front-office operations.
• Support the patient schedule: Help coordinate appointments, encourage patients to schedule recommended follow-up care, and minimize gaps in the schedule.
• Partner with the clinical team: Communicate patient arrivals promptly and collaborate with the dental team to keep the daily schedule running efficiently.
• Contribute to practice growth: Help patients navigate their dental visits, address routine questions, and create an experience that encourages them to return for continued care.

Who You Are

• Previous experience as a dental receptionist or dental front desk coordinator preferred.
• Dentrix experience preferred, but not required.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.
• A friendly, professionalism and patient-focused attitude.
• A collaborative mindset and willingness to contribute to the success of the entire organization.
• Comfort discussing appointment scheduling, insurance information, and patient payments

What We Offer

• Competitive compensation
• Comprehensive benefits package, including health, dental, and vision insurance, along with additional benefits.
• Opportunities for professional development and career growth
• A supportive team environment where your contributions make a difference.
• The opportunity to help patients maintain healthier smiles while building lasting relationships within the community.