Patient Service Representative

Dental One As; Springfield (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental services

Life insurance

Vision insurance

Long term disability

Section 125 - Flexible SpendingAccount

401K

EAP program

DCA voluntary supplemental insurance

Job summary

Baystate Dental in Springfield, Massachusetts, is seeking a Patient Service Representative to join our clinical team. You\'ll provide a high level of patient care, answer phones, book appointments, and support the office staff in a team-based environment.

You will help patients understand treatment plans and arrange acceptable financial options, contributing to a warm, welcoming practice that prioritizes comfort and quality dental care for every patient.

Qualifications

• Excellent customer service and communication skills.
• Willingness to learn and start in the dental field.
• Team player with a friendly, professional demeanor.

Responsibilities

• Answer phones and handle patient inquiries.
• Book and schedule appointments.
• Assist with patient treatment plans and financial arrangements.
• Support staff and Office Manager in a team-based environment.

Skills

Customer service

Job description

Baystate Dental is looking for a Patient Service Representative in Springfield, Massachusetts, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview:

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients’ lives through exceptional oral care.

Additional benefits

• Medical insurance
• Dental services
• Life insurance
• Vision insurance
• Long term disability
• Section 125 - Flexible Spending Account
• 401K
• EAP program
• DCA voluntary supplemental insurance products

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