Patient Service Representative

Dental One As; Sturbridge (MA); Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental services

Life insurance

Vision insurance

Long term disability

Flexible Spending Account

401K

EAP program

Voluntary supplemental insurance

Job summary

Baystate Dental is seeking a Patient Service Representative in Sturbridge, Massachusetts, to join their clinical team. This role focuses on providing high levels of patient care and satisfaction in a warm and welcoming environment.

The ideal candidate will have a passion for outstanding customer service and a willingness to learn. Responsibilities include answering phones, handling patient inquiries, and coordinating appointments while supporting treatment plans.

Qualifications

• Passion for providing outstanding customer service.
• Willingness to learn and grow in the dental field.
• Ability to handle patient inquiries and make appointments.

Responsibilities

• Answer phones and handle patient inquiries.
• Make appointments and assist with treatment plans.
• Be flexible in handling requests from staff and Office Manager.

Job description

Baystate Dental is looking for a Patient Service Representative in Sturbridge, Massachusetts, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview:

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients’ lives through exceptional oral care.

Additional benefits

• Medical insurance
• Dental services
• Life insurance
• Vision insurance
• Long term disability
• Section 125 - Flexible Spending Account
• 401K
• EAP program
• DCA voluntary supplemental insurance products