Patient Service Representative

Dental One As; South Bend (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental services

Vision insurance

Long term disability

401K

EAP program

Job summary

The Dental Center of South Bend invites a Patient Service Representative to join our warm, patient-centered clinic in South Bend, IN. You will be the first point of contact, answering calls, scheduling appointments, and guiding patients through treatment-planning and financial options with a caring, professional approach.

Join a supportive team dedicated to exceptional oral care and patient comfort, where your communication skills help ensure smooth patient flow and positive experiences in a

Qualifications

• Proven customer service experience preferred.
• Excellent phone etiquette and communication skills.
• Ability to work in a collaborative clinical setting.

Responsibilities

• Answer phones and handle patient inquiries.
• Make and manage patient appointments.
• Assist with completion of treatment plans through acceptable financial arrangements.
• Support office staff and Office Manager as needed.

Skills

Customer service

Phone handling

Team-based environment

Job description

The Dental Center of South Bend is looking for a Patient Service Representative in South Bend, IN, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview:

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients’ lives through exceptional oral care.

Additional benefits

• Medical insurance
• Dental services
• Life insurance
• Vision insurance
• Long term disability
• Section 125 - Flexible Spending Account
• 401K
• EAP program
• DCA voluntary supplemental insurance products