Patient Service Representative

Lumexa Imaging, Inc.; Lakewood (CO); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Monthly bonus

Medical benefits

Dental benefits

Vision benefits

Life insurance

401(k) plan

PTO from day 1

Job summary

Touchstone Imaging Lakewood is seeking a full-time Patient Service Representative to join our Lakewood location. You will manage patient scheduling, check-in/out, and insurance verifications in a fast-paced outpatient imaging setting.

The role offers a Monday–Friday schedule with one Saturday per month and a comprehensive benefits package including medical, dental, vision, 401(k), and paid time off from day one. We value collaboration, compassion, and excellent patient care.

Qualifications

• 1-4 years of experience in a medical office or hospital setting.
• Experience with authorizations and insurance verification preferred.
• Ability to handle a high patient volume.
• Strong customer service and computer skills.
• Ability to multi-task effectively.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate information to Billing Office.
• Verify insurance details.
• Ensure accurate patient data in the system.
• Process requests and file patient records.

Skills

Customer Service

Multi-tasking

Computer Skills

Communication

Medical Office Experience

Tools

EMR / EHR Software

Job description

Full-Time Patient Service Representative at Touchstone Imaging Lakewood

Schedule/Shift: Monday-Friday 9:30AM - 6PM & 1 Saturday a month 8AM - 12PM

Address: 14062 Denver West Pkwy Bldg 52 Suite 180, Lakewood, CO, 80401

Lumexa Imaging partner Touchstone Imaging is currently seeking a full-time Patient Service Representative to work in our Lakewood location Monday-Friday from 9:30am to 6pm and one Saturday per month from 8am to 12pm. If you're passionate about delivering exceptional patient care in a collaborative outpatient environment, we'd love to hear from you.

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking patients in and out
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered into System
• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to multi-task

Why Join Touchstone Medical Imaging?

• Monthly bonus opportunities
• Medical, Dental, Vision, Life Insurance & Pharmacy benefits
• 401(k) with employer contribution
• Paid Short-Term Disability
• Paid vacation + Paid Time Off starting on Day 1
• Employee referral bonus program

Compensation is determined based on several factors, including experience, certifications, skills, internal equity, geographic location, and business needs. Benefits and bonus eligibility vary based on position and employment status.

At Touchstone Medical Imaging, we combine advanced imaging technology with exceptional clinical expertise and a patient-first approach. Our outpatient centers are known for delivering high-quality diagnostic imaging in a welcoming, compassionate environment. If you're looking to join a team that values collaboration, excellence, and outstanding patient care, we'd love to hear from you.