Patient Service Representative

Dermatology and Allergy Specialists of Olympia-; Olympia (WA); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

Health and vision insurance

HSA available

Dental insurance available

401(k) with company match

Carpooling incentive program

Childcare subsidy

8 paid holidays per year

Job summary

Dermatology & Allergy Specialists of Olympia (DASO) is seeking an experienced Front Desk Receptionist to join our busy clinical team in Olympia. Responsibilities include greeting patients, scheduling appointments, verifying insurance, and handling referrals in a fast-paced medical office.

Ideal candidates have medical office or strong customer service experience, solid communication skills, and proficiency with Microsoft Office.

Qualifications

• 2 years of experience in a medical office, clerical/reception setting, or customer service-based industry.
• Excellent office skills, including accurate typing, filing, spelling, and data entry.
• Familiarity with Microsoft Office, email, and basic office software preferred.

Responsibilities

• Greeting and checking in patients in a friendly and professional manner.
• Scheduling and coordinating patient appointments
• Answering and managing a high volume of incoming phone calls
• Processing and working patient referrals
• Verifying insurance information
• Obtaining and processing medical records
• Scanning and accurately maintaining documents
• Completing data entry and other administrative duties
• Communicating effectively with patients, providers, clinical staff, and coworkers
• Supporting your front desk team and the practice wherever needed

Skills

Customer service

Medical office exp

Data entry

Phone etiquette

Tools

Microsoft Office

Office software

Job description

Medical Front Desk Receptionist – Dermatology & Allergy Specialists of Olympia (DASO) – Full-Time | $19.50–$25.50/hour DOE

Join an Established, Independent Medical Practice

Dermatology & Allergy Specialists of Olympia (DASO) is seeking an experienced, dependable, and patient-focused Front Desk Receptionist to join our team.

For 25 years, DASO has been a trusted provider in the Olympia community, delivering high-quality dermatology and allergy care as a locally operated private medical practice. As we continue to grow, we are looking for someone who takes pride in providing excellent service, enjoys being part of a collaborative team, and can confidently thrive in a busy medical office.

Our front desk team plays an essential role in both the patient experience and the day-to-day success of our practice. This is an excellent opportunity for someone with medical office or strong customer service experience who is looking for a long-term position with an established practice.

What You'll Do

This is a fast-paced position with a variety of responsibilities throughout the day, including:

• Greeting and checking in patients in a friendly and professional manner
• Scheduling and coordinating patient appointments
• Answering and managing a high volume of incoming phone calls
• Processing and working patient referrals
• Verifying insurance information
• Obtaining and processing medical records
• Scanning and accurately maintaining documents
• Completing data entry and other administrative duties
• Communicating effectively with patients, providers, clinical staff, and coworkers
• Supporting your front desk team and the practice wherever needed

Who We're Looking For

We are looking for someone who is:

• Dependable and self-motivated
• Detail-oriented and organized
• A strong communicator
• Comfortable working in a fast-paced environment
• Positive, professional, and patient-focused
• A genuine team player
• Able to learn new processes and systems
• Comfortable spending extended periods sitting and working on the phone
• Able to remain accurate and attentive while handling a busy phone line and multiple responsibilities

Qualifications

• 2 years of experience in a medical office, clerical/reception setting, or customer service-based industry
• Recent medical practice experience is strongly preferred
• Insurance knowledge is preferred; candidates with a willingness and ability to learn are encouraged to apply
• Excellent office skills, including accurate typing, filing, spelling, and data entry
• Familiarity with Microsoft Office, email, and basic office software preferred
• Ability to operate standard office equipment

Physical Requirements

Must be able to lift up to 30 pounds of supplies and sit for extended periods of time.

Position & Schedule

• Job Type: Full-Time
• Hours: Approximately 37–40 hours per week
• Pay: $19.50–$25.50 per hour, depending on experience

Business Hours

• Monday–Wednesday: 6:30 AM–4:30 PM
• Thursday: 7:30 AM–4:30 PM
• Friday: 6:30 AM–4:00 PM
• Closed weekends

Benefits

DASO offers a competitive benefits package that includes:

• Health and vision insurance
• HSA available
• Dental insurance available
• 401(k) with company match
• Potential carpooling incentive program
• Potential childcare subsidy
• 8 paid holidays per year, based on work schedule
• Paid sick leave
  • Accrual rate: .02694 hours per hour worked
• Paid vacation
  • Accrual rate: .03833 hours per hour worked

Dermatology & Allergy Specialists of Olympia is an equal opportunity employer.