Patient Service Representative

Oldbridgedental; Old Bridge, Northern (NJ, KY); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Life insurance

Job summary

Old Bridge Dental in Old Bridge, NJ is seeking a Patient Service Representative to join our clinical team. You will answer phones, schedule appointments, and assist with patient treatment planning and financial arrangements in a warm, team-based environment.

The role emphasizes outstanding customer service, willingness to learn, and support across staff and patients. The schedule is full-time with weekday hours and occasional weekend shifts as described in the posting.

Qualifications

• 1 year experience in dental/medical or health-care office preferred.
• Knowledge of insurance plans (HMO/PPO) a plus.
• Experience answering telephone.
• Excellent customer service skills required.

Responsibilities

• Greet patients and acknowledge them upon arrival.
• Answer phones and respond to patient questions per policy.
• Schedule and maintain appointment book; confirm appointments.
• Register patients on sign-in sheet; post charges and payments to accounts.
• Follow up on no-shows or cancellations; maintain waiting area.

Skills

Customer service

Phone experience

Scheduling

Insurance knowledge

Job description

# Patient Service RepresentativeOld Bridge, NJApplyShare on:Facebook (opens in new window) |Twitter (opens in new window) |LinkedIn (opens in new window)## Overview**Old Bridge Dental** is looking for a **Patient Service Representative** in **Old Bridge, New Jersey,** to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.**Position Overview:**This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.**What we offer:*** Pay: min$22-max$25 per hour* Full time: Monday 11am-7pm, Tuesday 7am-3pm, Wednesday, 9am-5pm, Thursday 7am-4pm, Friday OFF, (1) Sat and Sun a month 8am-2pm.* Health, dental, and vision insurance (individual and family coverage)* Life insurance and disability benefits* 401(k) plan* Team-oriented work environment with access to modern dental technology**How to Apply:** If you are a dedicated Patient Service Representatives looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.*Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!*## Responsibilities* Customer Service; acknowledge, smile and greet patients upon arrival/dismissal* Respond to patient questions and or concerns according to policies* Answering Telephones* Scheduling Appointments* Maintaining Appointment Book* Confirming Appointments* Follow up on no shows/cancellation of Appointments* Register Patients on sign in sheet* Post charges and payments to patient accounts* Checking voicemail on a daily basis* Maintain a clean and friendly waiting area for patients## Qualifications* 1 year experience working in a dental, medical, or other health-care office, preferred* Knowledge of insurance plans (HMO/PPO), is a plus* Experience answering telephone* Must have exceptional customer service skills**Legal Disclaimer:** *We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.*### Additional benefits* Medical insurance* Dental services* Life insurance* Vision insurance* Long term disability* Section 125 - Flexible Spending Account* 401K* EAP program* DCA voluntary supplemental insurance products* Student loan consolidation* Paid time offPlease complete the form below and upload your resume to apply for this opportunity.