Patient Service Representative

TidalHealth; Ocean View (DE); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

403(b) matching

Tuition assistance

Certification support

Paid time off

Holidays

Onsite child care

Pet insurance

Short-term disability

Long-term disability

Life insurance

Job summary

TidalHealth in Ocean View, Delaware, seeks a Patient Service Representative to support a physician office with clerical tasks, patient registration, greeting, and maintaining financial information under supervision.

Ideal candidates bring at least 3 years of clerical experience, familiarity with healthcare settings and medical terminology, and comfort with Microsoft Office and practice management systems. We offer a robust benefits package and a regular Monday–Friday day shift.

Qualifications

• Three (3) years of clerical/administrative experience is preferred.
• Experience in a healthcare setting and medical terminology preferred.
• Experience working with Microsoft Office computer programs, practice management systems and spreadsheets preferred.

Responsibilities

• Provide clerical support for the physician office, coordinate communications, register and greet patients, and maintain financial information.
• Work under the direct supervision of the office supervisor.

Skills

Clerical experience

Healthcare experience

Medical terminology

Tools

Microsoft Office

Practice management systems

Spreadsheets

Job description

Why work at TidalHealth?

Join a triple 'A' rated team where clinical excellence meets a coastal lifestyle. At TidalHealth, you’ll be part of an award-winning network spanning Maryland and Delaware, recognized by the Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your expertise lies in specialized clinical fields like neurosurgery, academic mentorship through our graduate medical programs, or the critical professional and support roles that keep our network thriving, we provide the tools and tuition assistance you need to excel.

Patient Service Representative Position Summary

The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet patients and maintain financial information) under the direct supervision of the office supervisor.

Patient Service Representative Position Requirements

• Three (3) years of clerical/administrative experience is preferred.
• Experience in a healthcare setting and medical terminology preferred.
• Experience working with Microsoft Office computer programs, practice management systems and spreadsheets preferred.

Patient Service Representative Work Schedule

• Monday - Friday, Day Shift

Patient Service Representative Benefits

We provide a robust benefits suite for our eligible team members (36+ hours for 12-hour shifts; 37.5+ hours for standard shifts):

• Health: Medical (including HSA), Dental, Vision, & Prescription
• Wealth: Matching 403(b), Healthcare FSAs, & Dependent Care FSAs
• Growth: $5,000 Tuition Assistance & Certification support
• Balance: Generous PTO and Holidays, Onsite Child Care, Pet Insurance
• Income Protection & Leave: Employer-Paid Short-Term Disability, Paid Leave Program, & Long-Term Disability (LTD for FT)
• Life & Security: Employer-paid Life and additional voluntary benefits such as Accident, Critical Care, additional Life, and more