Medical Assistant

TidalHealth; Seaford (DE); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Health: Medical, Dental, Vision, Presc

403(b) matching

Tuition Assistance

Certification support

PTO & Holidays

Onsite Child Care

Pet Insurance

Job summary

TidalHealth, spanning Maryland and Delaware, seeks a Medical Assistant to support patient visits by organizing data, updating records, rooming patients, and assisting providers during exams.

Ideal candidates have a high school diploma, physician office experience, and EHR familiarity. The network offers tuition assistance, comprehensive benefits, and a supportive, mission-driven workplace.

Qualifications

• High school diploma or equivalent.
• Physician office experience preferred.
• EHR documentation experience preferred.
• CNA or Medical Assistant certification preferred.

Responsibilities

• Room patients for visits and record patient information.
• Record vital signs (height, weight, temperature, BP, SpO2, pulse).
• Collect specimens and perform point-of-care testing as needed.
• Document reason for visit, medications, and medical history.
• Assist providers with exams and procedures as required.
• Keep exam rooms stocked and ready for use.
• Answer telephones and respond to patient needs.
• Provide patient teaching with clinician guidance.
• Process referrals, authorizations, and eligibility where needed.
• Support teamwork and align with quality and safety standards.

Skills

Rooming patients

Vital signs

Specimen collection

EHR documentation

Patient education

Education

High school diploma

Physician office experience

CNA/MA certification preferred

Tools

EHR systems

Job description

Medical Assistant

Why work at TidalHealth?

Join a triple 'A' rated team where clinical excellence meets a coastal lifestyle. At TidalHealth, you’ll be part of an award-winning network spanning Maryland and Delaware, recognized by the Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your expertise lies in specialized clinical fields like neurosurgery, academic mentorship through our graduate medical programs, or the critical professional and support roles that keep our network thriving, we provide the tools and tuition assistance you need to excel.

Medical Assistant Position Summary

The Medical Assistant prepares for patient visits by retrieving and organizing patient data, and communicating needs -with provider and care team. Updates patient records to reflect their most up-to-date health metrics and appointments.

• Provides direct patient care including but not limited to:
  • Rooming patients
  • Recording of vital signs to include: height, weight, temperature, blood pressure (manual or automatic), oxygen saturation, and heart rate.
  • Collect specimens and responsible for other point of care testing as required by office location and patient need.
  • Recording and documenting a patient’s reason for visit, medications, and medical history.
  • Assists provider with exams and procedures as needed.
• Assures exam rooms are stocked and supplied appropriately.
• Answers telephones and responds according to patient need.
• Provides patient teaching with provider guidance.
• Follows through with patient referrals, completes authorizations, and determines eligibility as needed.
• Demonstrates organizational mission and values with all patient interactions.
• Keeps up to date with Quality and Safety measures
• Participates in team based care

Medical Assistant Position Requirements

• Highschool graduate or equivalent
• Physician office experience preferred
• Electronic health record documentation experience preferred
• CNA of Medical Assistant certification preferred

Medical Assistant Benefits

We provide a robust benefits suite for our eligible team members (36+ hours for 12-hour shifts; 37.5+ hours for standard shifts):

• Health: Medical (including HSA), Dental, Vision, & Prescription
• Wealth: Matching 403(b), Healthcare FSAs, & Dependent Care FSAs
• Growth: $5,000 Tuition Assistance & Certification support
• Balance: Generous PTO and Holidays, Onsite Child Care, Pet Insurance
• Income Protection & Leave: Employer-Paid Short-Term Disability, Paid Leave Program, & Long-Term Disability (LTD for FT)
• Life & Security: Employer-paid Life and additional voluntary benefits such as Accident, Critical Care, additional Life, and more