Patient Service Representative

Talentify; Salisbury (MD); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Medical coverage

403(b) match

Tuition assistance

PTO and holidays

Onsite child care

Life and disability benefits

Job summary

TidalHealth is seeking a Patient Service Representative to provide clerical support in a physician office setting. You will coordinate communications, register and greet patients, and help maintain financial information under supervision.

Ideal candidates will have healthcare experience, medical terminology familiarity, and proficiency with Microsoft Office and practice management systems to ensure smooth daily operations and patient satisfaction.

Qualifications

• Three (3) years of clerical/administrative experience is preferred.
• Experience in a healthcare setting and medical terminology preferred.
• Experience working with Microsoft Office computer programs, practice management systems and spreadsheets preferred.

Responsibilities

• Provide clerical support for the TidalHealth physician office under the direct supervision of the office supervisor.
• Coordinate communications, register and greet patients and maintain financial information.
• Assist with scheduling and coordination of patient flow as part of the front-desk team.

Skills

Clerical

Healthcare terminology

MS Office

Tools

Practice management systems

Microsoft Excel

Spreadsheets

Job description

Why work at TidalHealth?

Join a triple 'A' rated team where clinical excellence meets a coastal lifestyle. At TidalHealth, you’ll be part of an award-winning network spanning Maryland and Delaware, recognized by the Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your expertise lies in specialized clinical fields like neurosurgery, academic mentorship through our graduate medical programs, or the critical professional and support roles that keep our network thriving, we provide the tools and tuition assistance you need to excel.

Patient Service Representative Position Summary

The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet patients and maintain financial information) under the direct supervision of the office supervisor.

Patient Service Representative Position Requirements

• Three (3) years of clerical/administrative experience is preferred.
• Experience in a healthcare setting and medical terminology preferred.
• Experience working with Microsoft Office computer programs, practice management systems and spreadsheets preferred.

Patient Service Representative Work Schedule

• Monday - Friday, Day Shift

Patient Service Representative Benefits

We provide a robust benefits suite for our eligible team members (36+ hours for 12-hour shifts; 37.5+ hours for standard shifts):

• Health: Medical (including HSA), Dental, Vision, & Prescription
• Wealth: Matching 403(b), Healthcare FSAs, & Dependent Care FSAs
• Growth: $5,000 Tuition Assistance & Certification support
• Balance: Generous PTO and Holidays, Onsite Child Care, Pet Insurance
• Income Protection & Leave: Employer-Paid Short-Term Disability, Paid Leave Program, & Long-Term Disability (LTD for FT)
• Life & Security: Employer-paid Life and additional voluntary benefits such as Accident, Critical Care, additional Life, and more