Patient Service Representative

6AM City, LLC; Illinois; On-site; USD 25,000 - 32,000; Full time

Job summary

6AM City, LLC is seeking a Patient Service Representative to join our Ophthalmology team. The role emphasizes friendly patient greetings, accurate scheduling in EMR, insurance verification, and strict confidentiality under HIPAA.

Ideal candidates bring healthcare experience, familiarity with medical terminology, and strong communication skills. You will handle multi-line calls, coordinate with staff to ensure smooth patient flow, and provide general administrative support.

Qualifications

• Experience in healthcare settings preferred.
• Knowledge of medical terminology and HIPAA preferred.
• Scheduling experience using EMR systems preferred.

Responsibilities

• Greet patients and visitors professionally.
• Schedule appointments using EMR system.
• Obtain and verify insurance information.
• Maintain patient records with HIPAA confidentiality.
• Answer calls and direct inquiries to appropriate staff.
• Provide administrative support such as filing, faxing, and scanning.
• Collaborate with medical staff to ensure smooth patient flow.

Skills

Communication skills

Attention to detail

Customer service

Healthcare experience

Tools

EMR software

Multi-line phone system

Job description

Job Description

Job Description

Job Summary

We are seeking a dedicated Patient Service Representative to join our Ophthalmology team. The ideal candidate will have experience in a healthcare setting and possess knowledge of medical records, scheduling, and administrative support.

Responsibilities

• Greet patients and visitors in a professional and friendly manner
• Schedule patient appointments efficiently using an electronic medical records system
• Obtain and verify insurance information
• Maintain patient records accurately and ensure confidentiality in compliance with HIPAA regulations
• Answer phone calls, respond to inquiries, and direct calls to the appropriate personnel
• Provide administrative support such as filing, faxing, and scanning
• Collaborate with medical staff to ensure smooth patient flow and excellent service delivery

Knowledge

• Experience with computers and electronic medical records software
• Knowledge of HIPAA regulations and medical terminology, preferred
• Experience in medical scheduling or receptionist duties
• Ability to operate multi-line phone systems effectively

If you are a detail-oriented individual with excellent communication skills and a passion for providing exceptional patient care,

PAY RANGE: $18.00 to $23.25

Employee pay is determined by multiple factors, experience, qualifications, skills and local minimum wage requirements.