Patient Service Representative

Asante; Grants Pass (OR); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Health & Wellness

Retirement savings plan

Paid Time Off

Professional Development

Life insurance

Job summary

Asante in Grants Pass, Oregon is seeking a Patient Service Rep to provide essential front-desk support in a clinical setting. Under supervision, you will greet patients, register them for services, and coordinate with insurers to obtain preauthorizations while acting as a courteous liaison between patients and medical staff.

The role includes handling cashier duties, data entry, and maintaining accurate records.

Qualifications

• High school diploma, GED, or equivalent experience demonstrating the ability to effectively communicate as needed for the position is required
• Previous clerical, administrative, healthcare, or customer service experience, or equivalent education, is required.

Responsibilities

• Greet patients and visitors and provide directions as needed
• Schedule, register, and obtain preauthorization for treatment from insurance providers
• Serve as liaison between patients and medical support staff
• Perform cashier/receptionist duties and manage referrals
• Maintain records and complete data entry
• Monitor office services and supplies as needed

Skills

Communication skills

Customer service

Education

High school diploma or GED

Job description

Additional Position Details: FTE: 1.000000 | Full Time | Primarily Mon - Fri / 8AM - 5PM

Starting Wage: $16.99-$23.38 per hour, depending on experience

Position Summary

Under general supervision, the Patient Service Rep performs a variety of support functions for a department and/or program. Duties may include all or part of the following: Greeting, instructing, directing patients and visitors; scheduling, registering, and obtaining preauthorization for treatment from insurance, Medicare, or other agencies for patients; serving as liaison between patient and medical support staff; functioning as cashier, receptionist, and referral clerk as well as maintaining records and completing data entry; and monitoring office services and supplies.

Qualifications

• High school diploma, GED, or equivalent experience demonstrating the ability to effectively communicate as needed for the position is required
• Previous clerical, administrative, healthcare, or customer service experience, or equivalent education, is required.

Total Rewards

We offer a comprehensive Total Rewards package designed to support your well-being and professional growth, including:

• Competitive Pay: Hourly and salaried positions earn market-based compensation.
• Health & Wellness: Medical, dental, and vision coverage for part-time and above employees and their eligible dependents beginning within 30 days of hire.
• Retirement Savings: Employer-sponsored retirement plan with company contribution and match.
• Paid Time Off: Generous ETO for part-time and above employees.
• Professional Development: Continue to enhance your education through our tuition reimbursement and tuition repayment program
• Additional Benefits: Life insurance, disability coverage, and employee assistance programs.

At Asante, We Are Guided By Our Values

Excellence - Respect - Honesty - Service - Teamwork

Asante is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and to employing and advancing qualified individuals of all backgrounds, including women, minorities, individuals with disabilities, and protected veterans.