Patient Service Representative

Lumexa Imaging, Inc.; Gainesville (GA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life/Pharmacy

401(k)

Paid Vacation Time

PTO Accrual Beginning Day 1

Colleague Referral Bonus Program

Job summary

Lumexa Imaging is seeking an entry-level Patient Service Representative in Gainesville, GA to support diagnostic scheduling, verify insurance, and handle front-desk inquiries.

The role emphasizes strong customer service, data accuracy, and the ability to multi-task in a busy medical office. Training provided; benefits include health plans, 401(k), and paid time off.

Qualifications

• 1-4 years experience in medical office setting or hospital
• Experience in authorizations and insurance verification preferred
• Strong customer service and computer skills
• Ability to multi-task
• Medical terminology knowledge

Responsibilities

• Schedule patients for diagnostic exams and procedures
• Assist with authorization and verifications
• Answer multiple phone lines
• Provide accurate information to billing office
• Insurance verification
• Ensure accuracy of patient data entered into system
• Process requests and filing of patient records

Skills

Customer service

Computer skills

Multi-tasking

Medical terminology knowledge

Job description

Posted Tuesday, August 4, 2026 at 4:00 AM

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.

American Health Imaging has an entry-level Patient Service Representatives for Gainesville, GA. We are looking for a customer-service focused candidate that is looking to excel in a medical office setting!

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification Preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to multi-task
• Medical Terminology Knowledge

Benefits

• Monthly Bonus Opportunity
• Medical / Dental / Vision / Life / Pharmacy Plans, with Benefits effective first day of the month following hire date
• 401(k)
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program

Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.

Lumexa Imaging is an equal opportunity employer.