Patient Service Representative

Lumexa Imaging, Inc.; Fort Worth (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical / Dental / Vision / Life /Phar

401(k) with Employer Contribution

Paid Short-Term Disability

Paid Vacation Time

PTO Accrual Beginning Day 1

Colleague Referral Bonus Program

Job summary

Touchstone Medical Imaging, LLC is seeking a Patient Service Representative for our Fort Worth, TX location. The role focuses on patient scheduling, data accuracy, and insurance verifications to support diagnostic imaging services.

You will handle multiple phone lines, assist with authorizations, and ensure seamless patient flow while delivering excellent customer service in a fast-paced environment.

Qualifications

• 1-4 years of experience in a medical office or hospital setting.
• Experience with authorizations and insurance verification.
• Strong customer service and computer skills.
• Ability to multi-task and manage high patient volume.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorization and verifications.
• Check in and check out patients.
• Answer multiple phone lines.
• Provide accurate information to billing office.
• Verify insurance and ensure patient data accuracy.
• Process requests and filing of patient records.

Skills

Customer service

Medical office experience

Insurance verification

Phone etiquette

Education

High school diploma or equivalent

Tools

EMR systems

MS Office

Job description

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative to help support our Rosedale location in Fort Worth, TX.

Shift: Monday - Friday (9:30am - 6:00pm) and rotating Saturdays & Sundays

Why Touchstone?

We believe in rewarding dedication and passion! That's why we offer a PREMIUM base pay, COMPETITIVE shift differential, MONTHLY bonus opportunities, and an EXCEPTIONAL benefits program that reflects our commitment to you. You will be part of the Touchstone Medical Imaging mission—dedicated to enhancing radiology to better lives.

• Medical / Dental / Vision / Life / Pharmacy Plans


• 401(k) with Employer Contribution


• Paid Short-Term Disability


• Paid Vacation Time


• PTO Accrual Beginning Day 1


• Colleague Referral Bonus Program

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures


• Assist with Authorization and Verifications


• Checking In / Out Patients


• Answering Multiple Phone Lines


• Provide Accurate and Complete Information to Billing Office


• Insurance Verification


• Ensure Accuracy of Patient Data Entered Into System


• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital


• Experience in Authorizations and Insurance Verification Needed


• Ability to Handle Heavy Patient Volume


• Strong Customer Service and Computer Skills


• Ability to Multi-Task

About Us:

Touchstone Medical Imaging, LLC is a leading provider of diagnostic imaging services in the United States. With offices in Plano, TX, Touchstone owns and operates diagnostic imaging facilities nationwide. The imaging facilities provide a wide range of imaging services in a comfortable, service-oriented outpatient environment.

The Touchstone philosophy is to bring together state of the art equipment, the most qualified radiologists in the community, and superior customer service for the referring physicians, patient, and payors to provide the best in outpatient radiology. We are well known for our uncompromising commitment to patient care provided in a warm, caring atmosphere, and a strong belief that quality diagnostic imaging and excellence in service results in cost effective medical care.

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