Patient Service Representative

Oracle Corporation; El Paso (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement savings plan with employer match

Generous paid time off

Career development opportunities

Employee Assistance program

Job summary

Oracle Corporation is seeking a dedicated front office staff member for their medical office in El Paso, Texas. The role involves greeting patients, managing appointments, and ensuring smooth front office operations. A high school diploma and healthcare-related certification are preferred, along with two years of customer service experience.

Join a compassionate team focused on delivering exceptional healthcare while enjoying a comprehensive benefits package that includes medical, dental, and 401(k) plans.

Qualifications

• Two years of customer service experience, preferably in a medical office setting.
• Completion of medical office assistant program preferred.
• Understanding of HIPAA and compliance regulations.

Responsibilities

• Greet patients and manage front office processes.
• Check in patients and verify insurance.
• Collect co-pays and manage patient data.

Skills

Customer service

Patient management

Data entry

Education

High school diploma/GED

Medical office assistant program (preferred)

Job description

A non-exempt medical office position responsible for front office processes in the physician practice.

Responsibilities

• Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
• Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
• Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
• Greeting patients entering the physician practice. Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
• Assists in checking out patients and assists them with referral processing and scheduling process
• Collects co-pays and posts charges.
• Charge entry and patient balance processing.
• Distributes information to patients regarding office policies, procedures, information about the practice, etc.
• Explain and enroll patients in the patient portal.

Qualifications

Education: High school diploma/GED required with completion medical office assistant program preferred.

Certification: Prefer healthcare management/administration certification.

Experience: Two years of customer service experience, preferably in a medical office setting.

Sign on bonus is for new hires only!

About Us

Embark on a rewarding career with Tenet Physician Resources. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

About the Team

Providence Medical Partners, within El Paso Physician Network, provides primary and specialty healthcare services you can trust through an experienced team of medical professionals. Our distinguished network of providers offers high quality care with compassion for all ages and always strives to exceed your expectations.

Job Info

• Job Identification 2603015023
• Job Category Administrative Functions
• Posting Date 06/15/2026, 03:18 PM
• Degree Level High School Diploma/GED (±11 years)
• Job Schedule Full time
• Job Shift Day
• Locations El Paso Staff - BHS Phys Network (On-site)