Patient Service Representative

Talentify; Devon (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

Patient First in Devon, PA is seeking an entry-level Administrative Clerk to support front-desk operations and patient intake. You will register patients, verify demographics and insurance, and assist with billing questions while maintaining compassionate, patient-centered service.

The role requires excellent communication, basic typing, and the ability to multitask in a fast-paced healthcare setting across multiple centers as needed.

Qualifications

• Must be 18 years of age or older.
• Basic typing skills.
• Minimum one year of clerical experience preferred.
• High school graduate or equivalent.
• Ability to sit, stand, and walk for up to 7 hours at a time.
• Ability to lift up to 25 pounds.
• Excellent visual, verbal, written, and typed communication skills.
• Ability to prioritize and multitask.
• Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.

Responsibilities

• Assisting patients using the kiosk prior to registration.
• Escorting patients to the treatment area to be registered and evaluated.
• Respectfully handling Physician and Nurse requests in a timely manner.
• Communicating information about billing policies, insurable and non-insurable charges.
• Registering patients accurately with excellent customer service.
• Verifying patient demographics, health, pharmacy, and insurance information.
• Answering billing and insurance questions and providing itemized statements.
• Referring billing questions to appropriate parties.
• Handling cash and issuing receipts for visits and services.
• Discharging patients and processing incurred charges.
• Completing cash management duties at end of shift.
• Receiving, sending, and distributing correspondence as directed.
• Filing and scanning medical documents and forms.
• Completing assigned checklists and policy tasks.
• Answering incoming calls and distributing messages.
• Assisting with other assignments as directed.
• Maintaining competency with the electronic medical record system.
• Receiving, moving, and stocking ordered supplies.
• Cleaning front office areas and other maintenance tasks.
• Verifying daily reports at day end.
• Attending staff meetings as directed.
• Being available to assist as needed.

Skills

Typing

Communication

Education

High school diploma or equivalent

Job description

Open — Patient First has a posting for this job. Posted 25 Aug 2026.

This posting

Opens patientfirst.wd5.myworkdayjobs.com. Talentify has not checked who owns that address. You apply there — Talentify never asks for an account or a CV.

About this job

The responsibilities of this job include, but are not limited to, the following:

• Assisting patients using the kiosk prior to registration.
• Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated.
• Respectfully handling Physician and Nurse requests in a timely manner.
• Communicating information about Patient First’s billing policies, including insurable and non-insurable charges, as needed.
• Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness.
• Verifying all patient demographic, health, pharmacy, and insurance information.
• Thoroughly answering billing and insurance questions and providing itemized billing statements as requested.
• Referring billing questions to the appropriate parties as needed.
• Collecting money and issuing receipts for a patient’s visit, diagnostic studies, and supplies as prompted by the electronic medical record system.
• Discharging the patient and processing incurred charges.
• Completing all cash management duties to include counting and accounting for money collected at the end of the shift.
• Receiving, sending, and distributing correspondence as directed.
• Filing and scanning medical documents and office forms as directed.
• Completing assigned checklists and Policy Manager tasks within the assigned shift.
• Answering all incoming calls and distributing messages in a timely manner.
• Assisting with other assignments as directed.
• Demonstrating an efficient understanding of the electronic medical record system.
• Receiving, moving, and stocking ordered supplies.
• Cleaning the front office work area and other maintenance assignments as directed.
• Verifying daily reports are run at the end of the day.
• Attending staff meetings as directed.
• Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations).
• Operating, using, and maintaining medical and office equipment as trained.
• Participating in maintenance assignments when necessary and as directed.
• Providing positive, warm, and friendly service in all interactions.
• Completing other duties as directed

Minimum education and professional requirements include, but are not limited to, the following:

• Must be 18 years of age or older.
• Basic typing skills.
• Minimum one year of clerical experience preferred.
• High school graduate or equivalent.
• Ability to sit, stand, and walk for up to 7 hours at a time.
• Ability to lift up to 25 pounds.
• Excellent visual, verbal, written, and typed communication skills.
• Ability to prioritize and multitask.
• Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.

Patient First's other jobs that have a page here. Each page says open or closed for itself.

Opens patientfirst.wd5.myworkdayjobs.com, after a short hand-off page here.

One page per job at this company, in this place. Open or closed, it says which.

Open: the posting you see is the one you apply to, on the employer's site. No account here.

Closed: the page stays, keeps this job's history, and turns back to Open when the employer posts it again.

State comes from Talentify's job index. Closures are checked every hour and every page is re-read at least daily, so a change on the employer's side can take a day or more to show here.