Patient Service Representative

Dentalcenter In; Dearborn (MI); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Dental Care Alliance is seeking a Patient Service Representative in Dearborn, MI to greet patients, manage front-desk tasks, and schedule appointments with efficiency and care. The ideal candidate will have experience in a dental or medical office, knowledge of insurance plans (HMO/PPO) is a plus, and strong customer service and telephone skills.

This is a full-time, on-site role focused on accurate, friendly patient interactions.

Qualifications

• Experience working in a dental, medical, or other health-care office, preferred.
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Skills

Customer service

Phone handling

Healthcare office experience

Insurance knowledge

Job description

Job Title

Patient Service Representative

Job ID

2026-36292

# of Openings

1

Job Locations

US-MI-Dearborn

Type

Full-Time

Category

Field Office Staff

Location : Location

US-MI-Dearborn

Job Post Information* : Posted Date

9/8/2026

Job Post Information* : External Company Name

Dental Care Alliance

Job Post Information* : External Company URL

www.dentalcarealliance.net

Location : Postal Code

48126

Location : Address

5211 Schaefer Rd

Qualifications:

• Experience working in a dental, medical, or other health-care office, preferred
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Legal Disclaimer:

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.

The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.