Patient Service Representative (opens in new window)

Gentledental Mi; Flint (MI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k) plan

Team-oriented work environment

Modern dental technology

Job summary

Family Dental Group in Flint, MI is seeking a Patient Service Representative to join our clinical team. You will greet patients, answer calls, schedule appointments, and support the office staff while helping patients understand financial options for their treatment plans.

The ideal candidate brings exceptional customer service, experience in a dental or medical office, and knowledge of dental insurance plans (HMO/PPO). We offer a team-oriented environment and comprehensive benefits.

Qualifications

• Experience in a dental, medical, or other health-care office is preferred.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Experience answering telephone.
• Must have exceptional customer service skills.

Responsibilities

• Answer phones and handle patient inquiries.
• Make appointments and manage scheduling.
• Assist with patient treatment plans and acceptable financial arrangements.
• Support staff and Office Manager with day-to-day tasks.

Skills

Customer service

Phone etiquette

Communication skills

Adaptability

Job description

Family Dental Group is looking for a Patient Service Representative in Flint, MI, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview:

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.

What we offer:

Pay: min$16.00-max$22.00 per hourFull-time Schedule Monday - Thursday 8am - 5pm, Friday 8am - 4pmHealth, dental, and vision insurance (individual and family coverage)Life insurance and disability benefits401(k) plan Team-oriented work environment with access to modern dental technology

Qualifications:

Experience working in a dental, medical, or other health-care office, preferredKnowledge of insurance plans (HMO/PPO), is a plusExperience answering telephoneMust have exceptional customer service skills

Legal Disclaimer:

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.