Patient Service Representative

Premierdentalconnecticut; Bethel, Northern (CT, KY); Hybrid; USD 26,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k) plan

Modern dental technology

Job summary

Premier Dental of Connecticut in Bethel, CT is seeking a Patient Service Representative to join our clinical team. You will provide a high level of patient care and satisfaction while supporting a team-based environment, handling phones, scheduling, and guiding patients through treatment plans and financial arrangements.

The role emphasizes outstanding customer service, willingness to learn, and involvement across office operations.

Qualifications

• Experience in a dental/medical office.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Exceptional customer service skills required.

Responsibilities

• Answer phones and handle patient inquiries.
• Schedule appointments.
• Assist with treatment plan processing and financial arrangements.
• Support staff and Office Manager with assigned tasks.

Skills

Customer service

Phone handling

Dental/medical office experience

Insurance knowledge (HMO/PPO)

Communication skills

Job description

Premier Dental of Connecticut is looking for a Patient Service Representative in Bethel, Connecticut, to join our clinical team by providing a high level of patient care and satisfaction while operating a team-based environment. We take pride in providing comprehensive, personalized care in a warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.

What we offer

• Pay: min$19-max$24 per hour
• Full time: Monday 8-5pm Tuesday 1-7pm Wednesday 8-2pm Thursday 1-7pm Alternating Fridays and Saturdays 8-2pm
• Health, dental, and vision insurance (individual and family coverage)
• Life insurance and disability benefits
• 401(k) plan
• Team-oriented work environment with access to modern dental technology

Experience & Knowledge

• Experience working in a dental, medical, or other health-care office, preferredKnowledge of insurance plans (HMO/PPO), is a plusExperience answering telephoneMust have exceptional customer service skills

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.