Full-Time Patient Service Representative

Lumexa Imaging, Inc.; Lafayette (CO); Hybrid; USD 38,000 - 54,000; Full time

Benefits offered by this job

Monthly bonus opportunities

Medical insurance

Dental insurance

Vision insurance

Life insurance & Pharmacy benefits

401(k) with employer contribution

Paid Short-Term Disability

Paid vacation + Paid Time Off starting

Job summary

Touchstone Imaging Lafayette is hiring full-time Patient Service Representatives for morning and daytime shifts. The role involves scheduling diagnostic exams, verifying insurance, and managing patient check-in/out in a fast-paced outpatient setting.

Two full-time positions available, with benefits and a focus on delivering patient-centered care. Ideal candidates have 1–4 years in medical office settings, strong customer service, and proficient computer skills.

Qualifications

• 1-4 years experience in medical office or hospital.
• Experience with authorizations and insurance verification preferred.
• Ability to handle heavy patient volume and busy environment.
• Strong customer service mindset and solid computer skills.
• Ability to multitask and stay organized.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out smoothly.
• Answer and route calls on multiple phone lines.
• Provide accurate information to billing office.
• Verify insurance details and eligibility.
• Ensure patient data is entered accurately in the system.
• Process requests and filing of patient records.

Skills

Customer service

Computer skills

Multi-tasking

Job description

Full-Time Patient Service Representative at Touchstone Imaging Lafayette

Morning Schedule: Monday-Friday 6:30am-2pm

Daytime Schedule: Monday-Friday 8:30am-5pm

Address: 125 Inverness Dr. East Suite 180, Englewood, CO, 80112 in the Denver Tech Center

Lumexa Imaging partner Touchstone Imaging Lafayette is currently seeking two full-time Patient Service Representatives. We are hiring for a morning shift that is weekdays, from 6:30am to 2pm and a daytime shift that is Monday-Friday from 8:30am to 5pm. If you're passionate about delivering exceptional patient care in a collaborative outpatient environment, we'd love to hear from you.

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking patients in and out
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered into System
• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to multi-task

Why Join Touchstone Medical Imaging?

(Please note that eligibility for benefits is based on position type/status and certain positions may not be eligible for all the benefits listed below.)

• Monthly bonus opportunities
• Medical, Dental, Vision, Life Insurance & Pharmacy benefits
• 401(k) with employer contribution
• Paid Short-Term Disability
• Paid vacation + Paid Time Off starting on Day 1
• Employee referral bonus program

Compensation is determined based on several factors, including experience, certifications, skills, internal equity, geographic location, and business needs. Benefits and bonus eligibility vary based on position and employment status.

At Touchstone Medical Imaging, we combine advanced imaging technology with exceptional clinical expertise and a patient-first approach. Our outpatient centers are known for delivering high-quality diagnostic imaging in a welcoming, compassionate environment. If you're looking to join a team that values collaboration, excellence, and outstanding patient care, we'd love to hear from you.