Patient Service Representative

US Radiology Specialists, Inc.; Atlanta (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a leading radiology group as a Patient Service Representative in a vibrant medical office environment. This full-time role offers a unique opportunity to support patients through scheduling and assisting with insurance verifications. You'll thrive in a fast-paced setting, where your customer service skills will shine. With comprehensive benefits starting from day one, including medical, dental, and a 401(k) plan, this position is perfect for those eager to grow within the healthcare field. Be part of a dedicated team that values excellence and patient care, making a real difference in people's lives.

Benefits

Monthly Bonus Opportunities

Medical, Dental, Vision Plans

401(k) Plan

Employer-Paid Short-Term Disability

Paid Maternity Leave

Paid Vacation and PTO Accrual

Qualifications

• 1-4 years of experience in a medical office setting or hospital.
• Strong customer service and computer skills.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Ensure accuracy of patient data entered into the system.

Skills

Customer Service

Multitasking

Computer Skills

Medical Terminology

Education

High School Diploma

Experience in Medical Office

Job description

6445 Powers Ferry Rd NW, Atlanta, GA 30339, USA

Job Description

Posted Tuesday, May 6, 2025 at 4:00 AM

US Radiology is one of the largest and most progressive radiology groups in the country. Our mission is to make the best of radiology better to improve lives. With over 5,000 team members and over 175 outpatient imaging centers across 13 states, our team conducts nearly 8 million studies annually. US Radiology is a partnership of leading sub-specialized radiology groups, high-quality imaging centers, and health systems built around a commitment to clinical excellence, operations, infrastructure, and state-of-the-art technology.

American Health Imaging is seeking an entry-level Patient Service Representative in Atlanta, GA, located off Powers Ferry Rd. No medical experience required! We are looking for a customer-service focused candidate eager to excel in a medical office setting.

This is a full-time position working Monday-Friday from 10:00 am to 6:30 pm.

Duties & Responsibilities:

1. Schedule patients for diagnostic exams and procedures
2. Assist with authorizations and verifications
3. Answer multiple phone lines
4. Provide accurate and complete information to billing office
5. Verify insurance
6. Ensure accuracy of patient data entered into the system
7. Process requests and file patient records

Requirements:

• 1-4 years of experience in a medical office setting or hospital
• Experience in authorizations and insurance verification preferred
• Ability to handle high patient volume
• Strong customer service and computer skills
• Ability to multitask
• Knowledge of medical terminology

Benefits include:

• Monthly bonus opportunities
• Medical, dental, vision, life, and pharmacy plans, with benefits effective the first day of the month following hire
• 401(k) plan
• Employer-paid short-term disability
• Employer-paid life and AD&D insurance
• Voluntary life insurance
• Paid maternity leave
• Paid vacation and PTO accrual starting day 1
• Colleague referral bonus program

U.S. Radiology Specialists is an equal opportunity employer and does not discriminate against any employee or applicant based on age, race, religion, color, disability, sex, sexual orientation, or national origin.