Patient Service Representative

Dental Care Alliance; Manassas (VA); On-site; USD 27,552 - 28,929; Part time

Job summary

Dental Care Alliance in Manassas, Virginia, seeks a dedicated Patient Service Representative to provide exceptional patient care in a team-oriented environment. The role includes tasks such as greeting patients, scheduling appointments, and handling inquiries.

The ideal candidate will have experience in a dental office, strong customer service skills, and knowledge of insurance plans. The position offers part-time hours at a competitive pay rate.

Qualifications

• Experience working in a dental office required.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Must have exceptional customer service skills.

Responsibilities

• Acknowledge, smile, and greet patients upon arrival/dismissal.
• Respond to patient questions and or concerns according to policies.
• Schedule appointments and maintain appointment book.
• Confirm appointments and follow up on no shows/cancellations.

Skills

Customer service skills

Knowledge of insurance plans

Experience in a dental office

Job description

Overview

Northern Virginia Oral Maxillofacial Surgery Associates is looking for a Patient Service Representative in Manassas, Virginia, to join our clinical team by providing a high level of patient care and satisfaction while operating a team-based environment. We take pride in providing comprehensive, personalized care in a warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

What We Offer

• Pay: min$20-max$21 per hour
• Part time: 25 hours a week, Monday, Tuesday, Wednesday Thursday and Friday
• Team-oriented work environment with access to modern dental technology

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

Qualifications

• Experience working in a dental office required
• Knowledge of insurance plans (HMO/PPO) is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Legal Disclaimer

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.