Patient Service Representative

TEKsystems; Abilene (TX); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Paid time off

Job summary

TEKsystems is seeking a Patient Services Representative to support daily patient interactions and administrative operations within a busy healthcare practice in Abilene, TX. You will be the main point of contact for patients, schedule appointments, coordinate provider calendars, and deliver exceptional customer service.

This contract-to-hire role requires a high school diploma, at least 1 year of healthcare experience, and proficiency with Microsoft Office.

Qualifications

• High school diploma or equivalent.
• At least 1 year of healthcare experience.
• Proficiency with Microsoft Office applications.
• Strong communication, customer service and organizational skills.

Responsibilities

• Schedule, reschedule, and coordinate patient appointments.
• Maintain provider schedules and appointment calendars.
• Assist patients with follow-up appointments and care coordination.
• Answer incoming calls and respond to patient inquiries.
• Support front office and administrative functions.
• Prepare forms and routine documentation.
• Maintain patient confidentiality and compliance with healthcare regulations.
• Deliver excellent customer service and a positive patient experience.

Skills

Microsoft Office

Healthcare experience

Communication skills

Customer service

Organizational skills

Education

High school diploma or equivalent

Job description

Patient Services Representative

Schedule: Monday-Friday, 8:00 AM-5:00 PM

About the Role

We are seeking a Patient Services Representative to support daily patient interactions and administrative operations within a busy healthcare practice. This role serves as a key point of contact for patients and is responsible for scheduling appointments, coordinating provider calendars, and delivering exceptional customer service to ensure a positive patient experience.

Responsibilities

• Schedule, reschedule, and coordinate patient appointments

• Maintain provider schedules and appointment calendars

• Assist patients with follow-up appointments and care coordination

• Answer incoming calls and respond to patient inquiries

• Support front office and administrative functions

• Prepare forms and routine documentation

• Maintain patient confidentiality and compliance with healthcare regulations

• Deliver excellent customer service while ensuring a positive patient experience

Requirements

• High school diploma or equivalent

• At least 1 year of healthcare experience

• Proficiency with Microsoft Office applications

• Strong communication, customer service, and organizational skills

Preferred Qualifications

• Previous medical office or healthcare administrative experience

• Knowledge of medical terminology

• Experience with insurance verification and/or authorizations

• Familiarity with electronic medical records (EMR/EHR) systems

Why Join Us?

• Collaborative and team-oriented work environment

• Opportunities for professional growth and career advancement

• Competitive benefits package upon permanent hire

• Consistent Monday-Friday schedule

• Paid holidays and excellent work-life balance

Job Type & Location

This is a Contract to Hire position based out of Abilene, TX 79606.

Pay and Benefits

The pay range for this position is $17.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Abilene,TX 79606.

Application Deadline

This position is anticipated to close on Sep 22, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe, and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.