PATIENT SERVICE REP - PARAGOULD SPECIALTY CLINIC

St. Bernards Healthcare; Paragould (AR); Vor Ort; USD 24.000 - 36.000; Vollzeit

Zusammenfassung

St. Bernards Healthcare in Paragould, AR seeks an administrative assistant to support daily clinic operations. Responsibilities include maintaining patient charts in the computerized system, answering phones, and scheduling procedures.

The role requires accuracy, discretion, and reliable communication with patients and staff. The candidate should be a high school graduate with basic computer skills (Access, Excel) and a customer-service mindset, with the ability to work under supervision and

Qualifikationen

• Must have a high school diploma or equivalent; preferably 2 years of college prep or vocational training.
• Basic computer software training with Access and Excel; accounting and transcription experience preferred; strong customer service and accuracy in reporting.

Aufgaben

• Maintains patient charts in the clinic through computerized system.
• Answers phones and schedules procedures.
• Performs routine duties under supervision; must be discreet, self-directed and demonstrate strong customer service; reachable by telephone during normal hours.

Kenntnisse

Customer service

Typing

Attention to detail

Self-directed

Ausbildung

High school diploma or equivalent

2 years of college prep or vocational training

Tools

Access

Excel

Accounting software

Transcription

Jobbeschreibung

JOB REQUIREMENTS

• Education Required
  • Must be a high school graduate or equivalent. Preferably 2 years of college prep or equivalent Vocational School training.
• Experience
  • Basic computer software training - Access, Excel, accounting and transcription experience preferred. Work knowledge of hospital environment. Sufficient knowledge of typing, English, spelling, and arithmetic to compile reports, maintain simple records, and perform various related tasks. Customer service skills must be strong. Experience with insurance pre-certification preferred.
• Physical
  • Normal hospital environment. Close eye work. Hearing within normal range. Oral communication. Operates computer, copy machine, FAX, and printers. Some walking, bending, and stooping, but mostly continuous sitting. Lifting, carrying, pushing and pulling up to 20 lbs.
  • This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.

JOB SUMMARY

• Maintains patient charts in the clinic through computerized system. Answers phones, and schedules procedures. Performs simple miscellaneous duties at supervisor's request. Willingness to perform routine duties on a continuous basis and to work under close supervision to maintain continuity in the team. Discreetness in matters relating to patients and their problems, and attention to detail required. Must be self-directed and demonstrate strong customer service skills at all times. Must be accessible by telephone during normal physician office hours.