PATIENT SERVICE REP - PARAGOULD SPECIALTY CLINIC

Saint Bernards Medical Center; Paragould (AR); Sur place; USD 2 066 000 - 2 893 000; Temps partiel

Résumé du poste

Saint Bernards Medical Center in Paragould is seeking a Patient Services Representative for the Paragould Specialty Clinic. This PRN, day-shift role handles patient intake, screens calls, and schedules procedures using the clinic's computerized system.

Candidates should be reliable, accurate, and customer-focused, with strong communication skills and the ability to work under supervision while maintaining confidentiality and professional discretion. No specific salary is listed.

Qualifications

• Must be a high school graduate or equivalent; preferably 2 years of college prep or equivalent vocational training.
• Basic computer software training – Access, Excel, accounting and transcription experience preferred.
• Work knowledge of hospital environment; strong customer service skills; insurance pre-certification experience preferred.

Responsabilités

• Maintains patient charts in the clinic through computerized system.
• Answers phones and schedules procedures.
• Performs simple miscellaneous duties at supervisor’s request.
• Willingness to perform routine duties on a continuous basis and to work under close supervision.
• Discreet handling of patient information and attention to detail.
• Must be self-directed and maintain strong customer service at all times.

Connaissances

Customer service

Typing

English proficiency

General computer skills

Formation

High school diploma

Vocational training/2 years college prep

Outils

Access

Excel

Accounting

Transcription

Description du poste

PATIENT SERVICE REP - PARAGOULD SPECIALTY CLINIC

ST BERNARDS MEDICAL CENTER

PGOULD MP SPECIALTY CLINICS

PRN , Day Shift , Varies with need.

Minimum Age Requirement: 18 years of age or older

JOB REQUIREMENTS

Education Required

Must be a high school graduate or equivalent. Preferably 2 years of college prep or equivalent Vocational School training.

Experience

Basic computer software training – Access, Excel, accounting and transcription experience preferred. Work knowledge of hospital environment. Sufficient knowledge of typing, English, spelling, and arithmetic to compile reports, maintain simple records, and perform various related tasks. Customer service skills must be strong. Experience with insurance pre-certification preferred.

Physical

Normal hospital environment. Close eye work. Hearing within normal range. Oral communication. Operates computer, copy machine, FAX, and printers. Some walking, bending, and stooping, but mostly continuous sitting. Lifting, carrying, pushing and pulling up to 20 lbs.

This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.

JOB SUMMARY

Maintains patient charts in the clinic through computerized system. Answers phones, and schedules procedures. Performs simple miscellaneous duties at supervisor’s request. Willingness to perform routine duties on a continuous basis and to work under close supervision to maintain continuity in the team. Discreetness in matters relating to patients and their problems, and attention to detail required. Must be self-directed and demonstrate strong customer service skills at all times. Must be accessible by telephone during normal physician office hours.