Patient Service Rep - Float

Endeavor Health; Addison (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

Free Parking

Wellness Program

Health Savings Account

Retirement Plan with Match

Paid Time Off

Community Involvement Opportunities

Job summary

Endeavor Health is seeking a Patient Service Rep - Float to support our growing service area across multiple clinics. This full-time position is 36 hours per week with varied shifts, including weekday and weekend coverage, and requires travel to different sites within the Endeavor Medical Group.

The role emphasizes customer service, scheduling, and patient interactions; a high school diploma or GED is required, with an associate degree preferred.

Qualifications

• High School diploma or GED required.
• Associate degree in Business Administration/Management preferred.
• 2+ years of registration, scheduling, patient accounts, cash collections or customer service in healthcare.
• Knowledge of health insurances, medical terminology and anatomy.
• Strong data entry and keyboarding skills.
• Knowledge of Microsoft Office Suite.
• Bilingual abilities.
• Driver's license required for off-site locations.

Responsibilities

• Support patient registration and scheduling at multiple sites.
• Process patient accounts and cash collections with accuracy.
• Assist with front-office operations and appointments.

Skills

Data entry

Keyboarding

Bilingual skills

Customer service in healthcare

Microsoft Office Suite

Education

High School or GED

Associate degree in Business Admin/Management (preferred)

Tools

Microsoft Office Suite

Job description

Hourly Pay Range:

$18.76 - $27.20 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Position: Patient Service Rep - Float
• Float differential: $1.50/hour
  Location: Endeavor Health Medical Group Service Area
• Full Time 36 hours
• Hours: Hours Varies: M-F 7:00am-8:00pm, Sat 6:45am-3:15pm, Sun 6:45am-3:15pm. Varies based on clinic needs
• Required Travel: Yes - Multiple sites within Endeavor Medical Group

What you will need:

• High School or GED - Required
• Associates Degree Business Administration/Management Preferred
• 2 Years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting
• Manual dexterity to operate various office machines
• Knowledge of health insurances, medical terminology and anatomy
• Strong data entry and keyboarding skillsHeading text
• Knowledge of Microsoft Office Suite
• Bilingual skills
• A valid driver's license is required if the incumbent is selected to perform related duties at an off site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.

Benefits (For full time or part time positions):

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website www.endeavorhealth.org to better understand how Endeavor Health delivers on its mission to help everyone in our communities be their best.

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.