Patient Service Rep - Float

NorthShore University HealthSystem; Lombard (IL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Career Growth

Medical/Dental/Vision

Tuition Reimbursement

Free Parking

Wellness Plan

HSA Options

Retirement Match

PTO & Holidays

Community Involvement

Job summary

Endeavor Health is seeking a Patient Service Rep - Float to support multiple sites within the Endeavor Medical Group. This full-time role requires 36 hours per week with flexible hours across M-F, weekends as needed, and travel between clinics within the service area.

The ideal candidate will have strong data entry, MS Office skills, and healthcare customer service experience, plus bilingual capabilities. A valid driver’s license may be required for off-site locations.

Qualifications

• High School or GED required.
• Associates degree preferred in Business Administration/Management.
• 2 years of healthcare customer service experience or related work.
• Knowledge of health insurances, medical terminology and anatomy.
• Strong data entry and keyboarding skills.
• Bilingual skills.
• Valid driver’s license required for off-site duties; liability coverage may be requested.

Skills

Bilingual

Data entry

MS Office

Health insurance knowledge

Customer service (healthcare)

Scheduling knowledge

Education

HS/GED

Associates degree preferred

Tools

Microsoft Office

Office equipment

Job description

Hourly Pay Range:

$18.76 - $27.20 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Position: Patient Service Rep - Float
• Float differential: $1.50/hour
  Location: Endeavor Health Medical Group Service Area
• Full Time 36 hours
• Hours: Hours Varies: M-F 7:00am-8:00pm, Sat 6:45am-3:15pm, Sun 6:45am-3:15pm. Varies based on clinic needs
• Required Travel: Yes - Multiple sites within Endeavor Medical Group

What you will need:

• High School or GED - Required
• Associates Degree Business Administration/Management Preferred
• 2 Years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting
• Manual dexterity to operate various office machines
• Knowledge of health insurances, medical terminology and anatomy
• Strong data entry and keyboarding skills
• Knowledge of Microsoft Office Suite
• Bilingual skills
• A valid driver's license is required if the incumbent is selected to perform related duties at an off site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.

Benefits (For full time or part time positions):

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.